Sales Operations & Materials Planning Coordinator

LS Global; City of Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

LS Global is a Melbourne-based developer, manufacturer and distributor of premium skincare and cosmetic products. The company seeks a Sales Operations & Materials Planning Coordinator to manage wholesale sales operations, customer accounts and MRP, driving inventory planning and procurement.

The role involves coordinating with local and international wholesale customers, processing orders, and ensuring accurate ERP data while supporting forecast-driven planning.

Qualifications

• Wholesale sales or B2B account-management experience.
• Experience in MRP, materials planning, inventory planning or purchasing.
• Strong analytical, Excel and numerical skills.
• ERP experience, preferably Business Central or NAV.

Responsibilities

• Managing relationships with local and international wholesale customers
• Following up customers regarding orders and future requirements
• Processing sales orders and coordinating fulfilment and delivery
• Handling customer enquiries, complaints and quality issues
• Managing MRP, inventory levels and component purchasing requirements
• Analyzing sales forecasts, stock availability and future demand
• Coordinating component sourcing, imports and logistics, including suppliers in China
• Maintaining accurate information in Business Central and Excel

Skills

Wholesale sales

B2B account management

Customer service

MRP

Materials planning

Inventory planning

Purchasing

Excel

Numerical skills

ERP experience

Business Central

NAV

Communication

Problem solving

Attention to detail

China sourcing

Tools

Business Central

NAV

Job description

Sales Operations & Materials Planning Coordinator

LS Global is seeking an experienced coordinator to manage wholesale sales operations, customer accounts and material requirements planning within our growing skincare and cosmetics business.

We are looking for a commercially aware, analytical thinker who can interpret sales, inventory and forecast data to support sound planning decisions to help grow our business.

About LS Global

LS Global is a Melbourne-based developer, manufacturer and distributor of premium skincare and cosmetic products, serving customers across Australia and international markets.

About the role

You will be responsible for:

Managing relationships with local and international wholesale customers

Following up customers regarding orders and future requirements

Processing sales orders and coordinating fulfilment and delivery

Handling customer enquiries, complaints and quality issues

Managing MRP, inventory levels and component purchasing requirements

Analysing sales forecasts, stock availability and future demand

Coordinating component sourcing, imports and logistics, including suppliers in China

Maintaining accurate information in Business Central and Excel

About you

You will have:

Wholesale sales, B2B account-management or customer-service experience

Experience in MRP, materials planning, inventory planning or purchasing

Strong analytical, Excel and numerical skills

ERP experience, preferably Business Central or NAV

Demonstrated ability in learning new processes and adapting to evolving ERP environments, having experience in Microsoft Dynamics BC or NAV is highly regarded

Excellent communication, organisation and problem-solving skills. High initiative with the ability to anticipate potential supply chain issues and proactively implement solutions

Strong attention to detail and the ability to manage competing priorities

China sourcing or import coordination experience would be highly regarded

This role is ideal for someone who enjoys building customer relationships while using data and systems to improve inventory planning and business operations.

Previous experience working within the FMCG, cosmetics, or pharmaceutical industries would be highly regarded