Sales Manager

Bolton Clarke Residential Aged Care Opportunities; Sydney; On-site; AUD 140,000 - 210,000; Full time

Benefits offered by this job

Generous salary packaging and not-for‑

Private health insurance

Gym discounts

Employee Assistance Program for staff

Job summary

Bolton Clarke Residential Aged Care Opportunities – Sydney North Shore NSW is seeking a senior sales and occupancy leader to drive a national strategy across multi-site operations. You will lead state teams, build referrals, and partner with marketing to grow admissions and revenue while maintaining care quality.

This not-for-profit group values customer focus, collaboration, and data-driven decision making, with generous salary packaging and staff support programs.

Qualifications

• Significant experience leading sales, occupancy, admissions, or commercial functions within a multi-site environment.
• Proven track record of achieving occupancy, revenue growth, or customer acquisition targets.
• Strong commercial acumen with the ability to translate strategy into operational outcomes.

Responsibilities

• Develop and execute a national sales and occupancy strategy aligned to business objectives.
• Drive occupancy, admissions, accommodation revenue, and HELF performance across the portfolio.
• Lead, coach and develop State Occupancy Managers and admissions teams nationally.
• Monitor pipeline, conversion, vacancy and occupancy performance, identifying opportunities for improvement.
• Partner with operational leaders to deliver sustainable occupancy and commercial outcomes.
• Build strategic referral relationships with hospitals, health professionals and community partners.
• Collaborate with Marketing and Customer Experience teams on lead generation and customer acquisition initiatives.
• Lead continuous improvement across the customer admissions journey.
• Strengthen reporting, forecasting and performance management frameworks.
• Oversee CRM, admissions systems and data governance to support business performance and customer outcomes.
• Influence senior stakeholders across operations, finance, customer experience and support functions.

Skills

Sales leadership

Strategic leadership

Stakeholder management

Data-driven decisions

CRM experience

Education

Tertiary qualification in Business/Commerce/Marketing/Health Management

Tools

CRM systems

Job description

Bolton Clarke Residential Aged Care Opportunities – Sydney North Shore NSW

Full time

2d ago , from Bolton Clarke Residential Aged Care Opportunities

Bolton Clarke Group

one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally.Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

Key responsibilities

• Develop and execute a national sales and occupancy strategy aligned to business objectives
• Drive occupancy, admissions, accommodation revenue and HELF performance across the portfolio
• Lead, coach and develop State Occupancy Managers and admissions teams nationally
• Monitor pipeline, conversion, vacancy and occupancy performance, identifying opportunities for improvement
• Partner with operational leaders to deliver sustainable occupancy and commercial outcomes
• Build strategic referral relationships with hospitals, health professionals and community partners
• Collaborate with Marketing and Customer Experience teams on lead generation and customer acquisition initiatives
• Lead continuous improvement across the customer admissions journey
• Strengthen reporting, forecasting and performance management frameworks
• Oversee CRM, admissions systems and data governance to support business performance and customer outcomes
• Influence senior stakeholders across operations, finance, customer experience and support functions

About you

You are an accomplished sales and commercial leader with experience leading large-scale, multi-site service operations. You combine strategic thinking with hands‑on leadership and have a proven ability to deliver growth through high‑performing teams, strong stakeholder engagement and customer‑focused sales strategies.

You will bring:

• Significant experience leading sales, occupancy, admissions, business development or commercial functions within a multi‑site environment
• Demonstrated success achieving occupancy, revenue growth or customer acquisition targets
• Strong commercial acumen and the ability to translate strategy into operational outcomes
• Experience leading geographically dispersed teams and driving performance through coaching and influence
• Exceptional stakeholder management and relationship‑building skills
• Strong analytical capability and data‑driven decision‑making skills
• Experience using CRM or customer management systems to drive performance and customer outcomes
• Tertiary qualifications in Business, Commerce, Marketing, Health Management or a related discipline
• Experience within aged care, health, retirement living, healthcare, hospitality or a similarly customer‑focused sector will be highly regarded

Importantly, you will mirror our values of Be Kind; Listen; Be Curious; Always safe; and Always together in all aspects of your work.

About this location:

Why Work For Bolton Clarke:

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Our commitment to diversity:

At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Owen Bealing (**********@boltonclarke.com.au)