Sales Manager

AccorHotel; Gold Coast City; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Chef meals on shift

Laundered uniforms

Complimentary Sofitel stay yearly

Global discounts with Accor

Birthday month day off

Personalised rewards program

Discounted onsite parking

Bike storage

Job summary

Sofitel Gold Coast Broadbeach, part of the Accor Luxury & Lifestyle portfolio, seeks a results-driven Sales Manager to drive revenue growth across MICE, corporate and leisure segments on the Gold Coast. You will build strong client relationships, identify opportunities, and collaborate with the National Sales team to position the hotel as the preferred luxury destination.

Key responsibilities include managing RFPs, conducting client interactions, site inspections, and representing the hotel at

Qualifications

• Proven experience in a Sales Manager or similar role within hospitality.
• Demonstrated success in MICE, conference, corporate or group sales.
• Strong ability to build and maintain client relationships across corporate, PCO and event planner segments.
• Excellent communication, presentation and negotiation skills.
• Solid understanding of hotel sales processes, revenue principles and market dynamics.
• Ability to work autonomously while contributing to a collaborative team environment.
• Proactive, results-driven approach with a focus on achieving and exceeding sales targets.
• Strong organisational and time management skills with the ability to manage multiple priorities.
• Proficiency in Microsoft Office applications and CRM or hotel sales management systems.

Responsibilities

• Develop and maintain strong relationships with MICE clients, PCOs, event planners, corporate clients and travel trade partners.
• Proactively source new business opportunities across meetings, incentives, conferences, events and corporate market segments.
• Conduct sales calls, client meetings, site inspections, sales trips and represent the hotel at industry events and trade shows.
• Work collaboratively with the Accor National Sales team to maximise business opportunities and enhance market presence.
• Assist in developing and implementing sales strategies to achieve revenue and occupancy targets.
• Maintain a strong understanding of market trends, competitor activity and emerging business opportunities.
• Conduct quarterly business reviews and create account development plans for key clients.
• Manage corporate RFP submissions and ensure alignment with hotel revenue strategies.
• Maintain accurate sales records, reports and forecasts using hotel sales systems and CRM platforms.

Skills

Sales management

MICE sales

Corporate sales

Client relationship management

Negotiation

Presentation

Hospitality sales

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Sofitel Gold Coast Broadbeach is where French zest meets Australian charm. Located in the heart of Broadbeach, just moments from pristine beaches, world-class dining and premier entertainment precincts, our luxury hotel offers an elegant experience inspired by French art de vivre.

As part of Accor's Luxury & Lifestyle portfolio, we are committed to creating Magnifique Moments for our guests while fostering a culture where our Heartists® can grow, thrive and excel. We are seeking a passionate and results-driven Sales Manager to join our high-performing commercial team and help drive the continued success of one of the Gold Coast's leading luxury hotels.

A career that lets your passion shine:

As Sales Manager, you will be responsible for driving revenue growth through the proactive development of MICE, corporate and leisure business opportunities. Working closely with the Director of Sales & Marketing and Assistant Director of Sales, you will build strong client relationships, identify new business opportunities across domestic and international markets, and position Sofitel Gold Coast Broadbeach as the preferred luxury destination for meetings, incentives, conferences and events.

Key responsibilities include:

• Develop and maintain strong relationships with MICE clients, PCOs, event planners, corporate clients and travel trade partners.
• Proactively source new business opportunities across meetings, incentives, conferences, events and corporate market segments.
• Conduct sales calls, client meetings, site inspections, sales trips and represent the hotel at industry events and trade shows.
• Work collaboratively with the Accor National Sales team to maximise business opportunities and enhance market presence.
• Assist in developing and implementing sales strategies to achieve revenue and occupancy targets.
• Maintain a strong understanding of market trends, competitor activity and emerging business opportunities.
• Conduct quarterly business reviews and create account development plans for key clients.
• Manage corporate RFP submissions and ensure alignment with hotel revenue strategies.
• Maintain accurate sales records, reports and forecasts using hotel sales systems and CRM platforms
• Support a seamless handover of confirmed business to the conference & events team to ensure exceptional client experiences

• Proven experience in a Sales Manager or similar role within the hospitality industry.
• Demonstrated success in MICE, conference, corporate or group sales.
• Strong ability to build and maintain client relationships across corporate, PCO and event planner segments.
• Excellent communication, presentation and negotiation skills.
• Solid understanding of hotel sales processes, revenue principles and market dynamics.
• Ability to work autonomously while contributing positively to a collaborative team environment.
• Proactive, results-driven approach with a focus on achieving and exceeding sales targets.
• Strong organisational and time management skills with the ability to manage multiple priorities.
• Proficiency in Microsoft Office applications and CRM or hotel sales management systems.
• A passion for luxury hospitality and delivering exceptional client experiences.

Thrive in our Sofitel Gold Coast Broadbeach community:

• A chef prepared meal complimentary on every shift
• Laundered uniforms to have you looking and feeling your best
• A complimentary Sofitel stay experience each year, to celebrate your work anniversary
• Global discounts across Accor hotels, restaurants, and experiences
• An additional paid day off during your birthday month
• Personalised reward program curated to suit your lifestyle
• Discounted onsite parking, secure bike storage, and convenient access to public transport
• Walking distance to Broadbeach's best dining, shopping, and coastline
• Leaders who invest in your development, coaching, and long-term career
• A global brand setting standards for French luxury hospitality

Full Australian working rights are required for this position with the ability to work an average 38 hours per week.

Our commitment to Diversity & Inclusion:

We’re proud to be an inclusive employer that celebrates diversity in all forms. If you require adjustments during the recruitment process, we welcome you to let us know so we can support you.