Sales Manager

The Ritz-Carlton Hotel Company, L.L.C.; Melbourne; On-site; AUD 80,000 - 105,000; Full time

Benefits offered by this job

Exclusive staff discounts

Performance-based incentive bonus

Global sales incentive trip

Flexible working hours

Recognition training programs

Employee Assistance Program

Job summary

A luxury hotel brand in Melbourne seeks a Sales Manager to manage group and catering sales. You will develop strategies to achieve property objectives and enhance guest loyalty by delivering exceptional experiences. Ideal candidates have managerial experience, are self-motivated, and possess strong negotiating skills. This role offers a competitive incentive bonus and various employee benefits.

Qualifications

• Experience in a similar managerial role.
• Full Working Rights in Australia.
• Enthusiastic to escalate your career.
• Self-motivated, driven, and energized in a fast-paced environment.

Responsibilities

• Manage large group/catering related opportunities.
• Develop and implement sales strategies.
• Drive guest loyalty by creating unforgettable memories.
• Negotiate contracts and close business.
• Lead the Sales team to exceed guest expectations.

Skills

Sales strategy development

Negotiating skills

Relationship building

Leadership

Self-motivation

Job description

Sales Manager, we not only meet, but also exceed, our guests’ expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career.

As the leader within the key focus segment on residential conference sales, you are empowered to govern and drive key segments within the luxury segment.

Position Summary:

• Join our Ladies and Gentlemen and be responsible for managing large group/catering related opportunities with significant revenue potential
• Develop and implement sales strategies to achieve property’s objectives whilst consistently analysing market information
• Support the hotel’s service and relationship strategy, driving guest loyalty by creating unforgettable memories through each guest experience
• Use negotiating skills and creative selling abilities to close on business and negotiate contracts
• Build and strengthen relationships with existing and new guests, exhibiting our legendary service and enabling future bookings
• Ensure you and the team uphold all company policies and procedures and complete all required managerial tasks in a prompt & thorough manner.
• Lead the Sales team to provide a quality of service and exceed guest expectations
• Be an empowering leader by providing motivation and support to your department’s Ladies and Gentlemen
• Plan and execute team building activities for our associates as they are our most important assets

About You:

• Experience in a similar managerial role
• Full Working Rights in Australia
• Enthusiastic to escalate your career
• Self-motivated, driven and energized in a fast-paced environment
• Armed with smart solutions and a can-do attitude

Our Benefits:

• Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
• Highly lucrative performance-based incentive bonus with earning up to 30% of base salary, paid quarterly
• Global sales incentive trip for Elite Sales performers
• Commission earning potential for sales referrals to other Marriott International properties
• Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
• Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
• Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
• Opportunity to receive Employee Referral Incentives and get paid for working with your friend
• Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.