Sales Executive

Global Payments Inc.; City of Brisbane; On-site; AUD 79,000 - 83,000; Full time

Job summary

Global Payments Inc. in Brisbane is seeking a results-driven Sales Executive to join our Sales team and convert inbound leads into loyal customers.

You’ll drive new business growth for Ezidebit and eWAY with a consultative approach, manage your Salesforce pipeline, and deliver exceptional customer experiences while collaborating with Compliance and Business Development to hit targets.

Qualifications

• Minimum of 2+ years experience in internal customer support and/or internal sales.
• Strong interpersonal and consultative communications skills with ability to build rapport over the phone.
• Solid understanding of sales processes with Salesforce.com experience.

Responsibilities

• Qualify and manage income leads, determining appropriate sales processes, promoting products and services and converting enquiries into profitable customers.
• Conduct outbound prospecting and follow-up to drive conversion, ensuring proposals, CSA’s and client documentation are accurate and timely.
• Ensure compliance by completing risk assessments, adhering to pricing policies, and meeting regulatory and company standards.
• Collaborate with the Sales Support, Compliance and Business Development teams to ensure prospects and clients meet required standards and conversion objectives.
• Manage incumbent client reviews, including rate checks and SLA commitments, to ensure retention and growth.
• Maintain accurate pipelines in Salesforce, recording client information, tasks, cases, and actions to maximise sales effectiveness and provide timely reporting.
• Consistently meet or exceed sales targets and KPI’s, including funnel activity, proposals, close rates, and compliance service levels.
• Participate in sales and product training sessions to strengthen solutions-selling capability and confidence.
• Perform additional duties as required to support sales success and company objectives.

Skills

Sales

Communication

Customer service

Negotiation

Tools

Salesforce

Excel

PowerPoint

Word

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Make your mark at one of the biggest names in payments. We’re looking for a Sales Executive to join our ever-evolving Sales team and help us unleash the potential of every business.

About the opportunity

As a Sales Executive, you’ll drive new business growth for Ezidebit and eWAY by converting inbound leads and referrals into loyal customers. Using a consultative sales approach, you’ll identify customer needs, recommend tailored payment solutions, manage your pipeline in Salesforce, and deliver exceptional customer experiences. This role is ideal for a motivated, results-driven sales professional who thrives on building relationships and exceeding targets.

Salary

The annual salary range for this position is AUD 79,000 to 83,000 + superannuation + commission

What you’ll own

• Qualify and manage income leads, determining appropriate sales processes, promoting products and services and converting enquiries into profitable customers.
• Conduct outbound prospecting and follow-up to drive conversion, ensuring proposals, Client Services Agreements (CSA’s) and client documentation (including checklists) are accurate and timely.
• Ensure compliance by completing risk assessments, adhering to pricing policies, and meeting regulatory and company standards.
• Collaborate with the Sales Support, Compliance and Business Development teams to ensure prospects and clients meet required standards and conversion objectives.
• Manage incumbent client reviews, including rate checks and SLA commitments, to ensure retention and growth.
• Maintain accurate pipelines in Salesforce, recording client information, tasks, cases, and actions to maximise sales effectiveness and provide timely reporting.
• Consistently meet or exceed sales targets and KPI’s, including funnel activity, proposals, close rates, and compliance service levels.
• Participate in sales and product training sessions to strengthen solutions-selling capability and confidence.
• Perform additional duties as required to support sales success and company objectives.

What you’ll own

• Minimum of 2+ years experience in internal customer support and/or internal sales.
• Strong interpersonal and consultative communications skills with demonstrated ability to build rapport quickly over the telephone, influence and negotiate effectively and engage in mature, solutions focused conversations with customers.
• A solid understanding of the sales processes supported by practical experience using Salesforce.com.
• Strong administrative capability and attention to detail with proficiency in Microsoft Word, Excel and Powerpoint.
• Ability to work independently while identifying business opportunities and driving new sales in a competitive environment.
• A genuine passion for customer service & achieving results.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail].