Sales Development Representative

Ordermentum; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

An attractive salary and incentive

Flexible work practices

Great offices in Surry Hills, Sydney &

Career development & mentorship

Job summary

Ordermentum, Australia’s hospitality trade platform, is seeking an SDR to join the venue sales team in Sydney. You will be the first point of contact for venues, qualify leads, and demonstrate how ordering, payments and insights on one platform can cut costs and save time.

You’ll receive strong training, a clear path to progression and a supportive startup culture. You will own outbound prospecting, build genuine venue relationships, and partner with Account Managers to expand opportunities

Qualifications

• 1+ years of sales or sales development experience, hospitality industry knowledge is a bonus.
• Record of meeting or exceeding targets.
• Resilience and hunger; proactive in seeking leads.
• Comfort with data and CRM tools; curious about AI to sharpen performance.
• Strong communication skills and high empathy; listen before you pitch.

Responsibilities

• Own outbound and inbound prospecting by phone, email and other channels.
• Bridge the first conversation with Ordermentum, build relationships with venue operators.
• Drive adoption of platform features, not just activation.
• Use data signals to prioritise venues at the right time.
• Partner with Account Managers to hand over opportunities and support expansion.
• Provide insights to product, marketing and data teams to sharpen GTM strategy.
• Test and help build playbooks defining how we sell.

Skills

Sales experience

Hospitality knowledge

Targets achievement

Resilience

CRM tools

AI curiosity

Communication skills

Empathy

Tools

CRM software

Job description

Ordermentum is the platform powering how Australia's hospitality industry trades. 50,000+ cafes, restaurants and bars, over half the venues in the country, use Ordermentum to order $2b+ a year from over 1,000 of Australia's best local suppliers. We started as an ordering platform but we're building something bigger: the infrastructure that helps venues and suppliers trade smarter, operate leaner, and grow faster. In May 2026, we closed a $55 million investment from Five V Capital - backing that validates where we're headed and funds the next phase of growth. That growth starts with our sales team. That's where you come in.

About the Role

We're looking for a hungry, resilient SDR to join our venue sales team. You'll be the first conversation a venue has with Ordermentum - helping them understand how bringing their ordering, payments and insights relationships onto one platform can save time, cut costs and give them a clearer picture of how their business is actually performing. This isn't about cold calls. You'll be a consultant - uncovering pain points, sparking interest, and driving adoption of the tools that make a real difference to venue operators.

This role is part of a deliberate expansion of our sales team off the back of our recent $55m raise - you'll be joining at exactly the right moment, with the backing, resources and momentum to make a real impact. We believe the future of our sales organisation starts with our SDRs, which is why we invest heavily in your training, development and career growth.

What you'll do

• Own outbound and inbound prospecting - identify, qualify and engage venue leads via phone, email and other channels
• Be the bridge between a venue's first conversation with Ordermentum, their first order and beyond. Build genuine relationships with venue operators, understand their business and show them a better way
• Drive adoption of Ordermentum's platform features, not just activation
• Use product behaviour signals and data to prioritise the right venues at the right time
• Partner with Account Managers to hand over qualified opportunities and support expansion
• Feed insights back to the product, marketing and data teams to sharpen our GTM strategy
• Test, iterate and help build the playbooks that define how we sell

What you'll bring

• 1+ years experience in sales or sales development - hospitality industry knowledge is a bonus
• A track record of hitting or exceeding targets
• Resilience and hunger - you don't wait for leads to come to you
• Comfort with data and CRM tools, and curiosity about how AI can make you sharper
• Strong communication skills and high empathy - you listen before you pitch
• A genuine interest in the hospitality industry and the venues we serve

Nice to haves

• Experience in a high-growth startup or scale-up environment
• Familiarity with product-led sales motions or intent-based prospecting
• You spot inefficiency and do something about it - you'd rather build a better way than work around a broken one

Who thrives here

At Ordermentum, our CULTURE STACK is built on support, common values and attributes that help us strive for success:

• Who We Are: Our values are core to our decision making and aspirations. They are the foundation of how we hire: Lifelong Learners, Constantly Striving for Win-Wins, Up and to the Right (in every way) and Stay Human.
• How we win: Our High Performance Culture is underpinned by four attributes that we think sum up those who thrive within our environment: Think Commercially, Positive Energy, Move Smart x Move Fast and Influence with Intent.

What you'll get

• A front-row seat at one of Australia's most exciting scale-ups - a market leader fresh off a $55m raise and just getting started
• An attractive salary and incentive package
• Real investment in your development - training, coaching, mentorship and a clear path to progress
• Flexible work practices and great offices in Surry Hills, Sydney and Carlton, Victoria
• The chance to do work that makes a genuine difference to thousands of hospitality businesses across Australia