Sales & Customer Service Associate | Entry Level | Career Growth

Pinnacle Sales Group PTY LTD; Sydney; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Fully paid training

Mentorship from leaders

Clear career progression

Job summary

Pinnacle Sales Group PTY LTD in Sydney’s Surry Hills is seeking an entry‑level Sales & Customer Service Associate. If you’ve worked in retail or hospitality, you already have people skills that translate into sales growth and customer satisfaction.

You’ll receive fully paid training, ongoing coaching and a clear path to leadership as you develop your sales ability, meet targets and build relationships with clients.

Qualifications

• Experience in retail, hospitality or customer service is a plus.
• Ability to speak with customers and understand needs.
• Willingness to learn fundamentals of face-to-face sales.

Responsibilities

• Provide excellent customer service and understand customer needs.
• Recommend products or services and work toward targets.
• Participate in paid training and mentorship programs.
• Progress through training with the aim of leadership roles.

Skills

Customer service

Communication

Sales basics

Target driven

Job description

Sales & Customer Service Associate | Entry Level | Career Growth

Pinnacle Sales Group PTY LTD – Surry Hills NSW

Already working in retail or hospitality? Ready for your next step?

If you’ve worked in retail, hospitality, customer service or any environment where you’re dealing with people every day, you’ve already built skills that can take you much further than you might realise.

You’re used to speaking with customers, understanding what people want, recommending products or services, working towards targets and creating a great customer experience.

Now imagine taking those skills out of the shop floor and into a career where you can develop your sales ability, increase your earning potential and progress into leadership.

That’s where Pinnacle Sales Group comes in.

From Retail & Hospo to Sales

Ready to take the skills you’ve built in retail or hospitality and turn them into a long‑term career? At Pinnacle, you’ll build on your experience while learning the fundamentals of face‑to‑face sales, with training, mentorship and the opportunity to grow based on your performance.

The skills you already have - building customer relationships, understanding needs, handling difficult situations, working to targets and staying confident under pressure - are highly transferable to sales.

One of our current leaders, Melissa, started her career of in hospitality and retail services before joining Pinnacle and moving into sales was something completely new for her. But with her transferable skills, a willingness to learn and the support of a team that genuinely invests in you, Melissa quickly became one of our most successful sales representatives and further progressed into leadership.

Why Pinnacle?

At Pinnacle, we’re building a team of motivated and driven people who want more than just another job.

You’ll receive fully paid training from day one, along with ongoing coaching, mentorship and support from leaders who have personally started in the same entry-level position.

Everyone has to learn the fundamentals first. From there, your progression is based on your performance, consistency and willingness to improve.

For the right person, this can mean progressing from an entry-level sales position into senior sales, team leadership, training and management.

A Team That Wants To See You Win

You’ll be surrounded by a supportive, high-energy and encouraging team where coaching is part of the everyday environment.

We work hard, compete with each other, celebrate wins and help each other improve.

Whether you’re coming from retail, hospitality, customer service or another people-focused environment, your background matters less to us than your attitude and willingness to grow.

Your Next Chapter

This could be the opportunity to take the skills you’ve already developed and kickstart a genuine career in sales.

And you don’t have to come from retail or hospitality either.

We’ve got people from sporting backgrounds, university, fitness, customer service and completely different industries who have all made the move into sales because they wanted to challenge themselves, build something bigger and see how far they could go.

If you’re hungry to learn, enjoy working with people and want a career where your effort can directly influence your progression and income, we want to meet you.

We will be reaching out to applicable candidates within the week. We look forward to meeting you!