Sales Consultant

Ascom UMS; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Ascom invites a Sales Consultant to join our Sydney team, bridging technical insight with consultative selling to help healthcare providers leverage our ICT solutions.

In this role you will collaborate with Account Managers, tailor solutions to customer requirements, and contribute to proposals, demonstrations, and CRM activity.

You will build relationships, identify new opportunities, and help drive growth while representing Ascom's global healthcare innovation.

Qualifications

• Tertiary qualified in Business, Technology, Engineering, Healthcare, or related discipline.
• Experience in solution-based sales, technical sales support, or pre-sales consulting.
• Healthcare ICT or related industries experience is highly regarded.
• Customer-focused, technically curious, and able to build trusted relationships.
• Excellent communication and stakeholder management skills.

Responsibilities

• Translate customer requirements into practical Ascom solutions with Account Managers.
• Develop technical content for quotations and proposals.
• Present product features, benefits, and use cases to customers.
• Manage CRM records and sales opportunities.
• Identify new business opportunities through networking and referrals.

Skills

Consultative selling

Stakeholder management

Relationship building

Business communication

Education

Bachelor's degree or equivalent in Business/Technology/Healthcare

Tools

Microsoft 365 suite

Job description

Do you enjoy building relationships, understanding customer needs, and being part of solutions that make a real difference? Are you passionate about combining technical expertise with consultative selling to help customers achieve their goals? If so, a Sales Consultant role with us might be exactly what you're looking for.

As part of our Sales team, you'll work closely with Account Managers and customers to identify requirements, develop tailored solutions, and support the sales process from opportunity through to quotation and follow-up. You'll be at the forefront of helping healthcare providers leverage innovative technology to deliver exceptional care.

Your days will be filled with...

The Sales Consultant is responsible for developing the technical content of quotations and supporting the Account Manager throughout the sales cycle. Working collaboratively with Account Managers, you'll translate customer requirements into practical Ascom solutions while contributing to an effective and successful sales organization.

You Will

• Work closely with Account Managers to support sales activities within assigned customer segments and coordinate activities between Ascom and customers.
• Define, plan, and execute sales activities that support business growth objectives.
• Recommend and select products and solutions based on individual customer needs.
• Prepare technical solution proposals and provide input to Account Managers and Product Managers regarding product portfolio development, market trends, and technology advancements.
• Present and explain product features, benefits, and use cases to prospective customers.
• Build and maintain strong relationships with existing and prospective customers through regular engagement, both in person and virtually.
• Develop your own network of customer relationships through a multi-level selling approach.
• Identify new business opportunities through networking, industry engagement, referrals, and proactive prospecting activities.
• Maintain a detailed understanding of customer environments, challenges, and objectives.
• Ensure partner compliance with relevant agreements and business requirements.
• Complete sales administration activities including CRM updates, sales records, quotations, and opportunity tracking.
• Support the achievement of team sales objectives and business targets.

Technical Competencies

To Be Successful In This Role, You'll Bring

• Knowledge and understanding of the wireless communication sector and clinical solutions environment.
• Understanding of technical system configurations and solution architectures.
• Knowledge of the Ascom product portfolio and its application within customer environments would be advantageous.
• Strong commercial acumen combined with consultative selling skills.
• Excellent stakeholder management and communication skills.
• The ability to effectively use Microsoft 365 tools (including Outlook, Excel, Word, PowerPoint, Teams and SharePoint) to communicate, collaborate, analyse information, and manage sales activities. This includes leveraging digital productivity tools to streamline workflows and improve team effectiveness.

Here at Ascom...

• Providing career development opportunities through learning programs, internal mobility, and participation in global and local initiatives and projects.
• Offering first‑hand experience working with technology at the forefront of healthcare communications and workflow solutions.
• Giving you the opportunity to make a meaningful difference in the lives of healthcare professionals and the communities they serve.

And you are...

Tertiary qualified in Business, Technology, Engineering, Healthcare, or a related discipline, with experience in solution‑based sales, technical sales support, pre‑sales consulting, or business development. Experienced in working within healthcare technology, communications, clinical workflows, ICT, retail, hospitality, or related industries will be highly regarded. You are customer‑focused, technically curious, and enjoy building trusted relationships while helping customers identify the right solutions for their needs.

We are a global solutions provider focused on Healthcare ICT and mobile workflow solutions. Headquartered in Switzerland, our business spans across 21 countries and has been supporting healthcare organizations for almost 160 years through technology that enables better care, communication, and workflow efficiency.

Together, we can make a difference in the lives of the people who benefit from our technology.

To learn more about what we do, visit us at: Ascom