Sales Associate - Van Cleef & Arpels - Perth

Van Cleef & Arpels; Western Australia; On-site; AUD 40,000 - 65,000; Full time

Job summary

Van Cleef & Arpels seeks a boutique advisor to welcome visitors, serve clients and embody the brand's luxury heritage in the WA boutique.

You will drive business by recruiting and developing client loyalty, present our universe and inspirations, and personalize relationships and after-sales care to ensure an exceptional experience.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented, enthusiastic, confident, curious and reliable.

Responsibilities

• Welcome and serve visitors and clients entering the boutique.
• Drive business by recruiting clients, developing loyalty and achieving sales objectives.
• Present the brand universe, history, creations and sources of inspiration to clients.
• Personalize client relationships and anticipate client needs.
• Respond to client requests, after-sales services and care advice.
• Contribute to a positive team spirit and daily boutique operations.

Skills

Client-facing communication

Interpersonal skills

Detail orientation

Enthusiasm

Job description

Are you a good match?

You are detailed oriented, enthusiastic, confident, curious, reliable and looking for a team adventure. You have strong communication and interpersonal skills with the ability to be persuasive and engaging while offering an amazing client experience.

What are we expecting from you?

Reporting to the Boutique Manager, you will be an ambassador of Van Cleef & Arpels identity and expertise, welcoming and serving all the visitors and clients that are entering the boutique.

As part of the Boutique team your role will be:

• Drive business – recruiting clients, developing their loyalty and achieving sales objectives;
• Grow our client’s expertise – presenting our universe, history, creations and sources of inspirations;
• Offer an outstanding experience – personalizing client relationship, anticipating client’s needs,
• Serve all our visitors – answering to all client’s requests, after sales services and care advices;
• Contribute to a positive team spirit – actively participating in the day-to-day boutique life;
• Develop operational excellence – mastering in-store tools, following commercial policies and procedures.

More than a role... We recruit for a career!

By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.

Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.