Sales Associate

Van Cleef & Arpels; Western Australia; On-site; AUD 60,000 - 85,000; Full time

Job summary

Van Cleef & Arpels in Australia’s Western Australia region is inviting an enthusiastic boutique professional to join our iconic Maison. You will welcome and engage visitors, share the brand story, and deliver an exceptional client experience in a luxury environment.

You will drive business by identifying prospects, building loyalty, and presenting our creations with passion while maintaining the highest standards of service. A collaborative, proactive mindset is essential.

Qualifications

• Ambassador of Van Cleef & Arpels identity and expertise.
• Welcoming and serving all visitors and clients entering the boutique.

Responsibilities

• Drive business - recruiting clients, developing their loyalty and achieving sales objectives.
• Grow our client's expertise - presenting our universe, history, creations and sources of inspirations.
• Offer an outstanding experience - personalizing client relationship, anticipating client's needs,
• Serve all our visitors - answering to all client's requests, after sales services and care advices.
• Contribute to a positive team spirit - actively participating in the day-to-day boutique life.
• Develop operational excellence - mastering in-store tools, following commercial policies and procedures.

Skills

Detail oriented

Enthusiastic

Confident

Curious

Reliable

Strong communication

Interpersonal skills

Persuasive & engaging

Job description

Are you a good match?

You are detailed oriented, enthusiastic, confident, curious, reliable and looking for a team adventure. You have strong communication and interpersonal skills with the ability to be persuasive and engaging while offering an amazing client experience.

What are we expecting from you?

Reporting to the Boutique Manager, you will be an ambassador of Van Cleef & Arpels identity and expertise, welcoming and serving all the visitors and clients that are entering the boutique.

As part of the Boutique team your role will be to:

• Drive business - recruiting clients, developing their loyalty and achieving sales objectives;
• Grow our client's expertise - presenting our universe, history, creations and sources of inspirations;
• Offer an outstanding experience - personalizing client relationship, anticipating client's needs,
• Serve all our visitors - answering to all client's requests, after sales services and care advices;
• Contribute to a positive team spirit - actively participating in the day-to-day boutique life;
• Develop operational excellence - mastering in-store tools, following commercial policies and procedures.

More than a role We recruit for a career!

By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.

Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.