Sales Associate - Chadstone

R.M. Williams; City of Melbourne; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Generous product allowance

40% employee discount

Monthly Bonus scheme

Paid parental leave

Paid volunteer leave

Exclusive private health partnership

Boot fitting training

Long term career opportunities

Job summary

R.M. Williams is seeking a Part Time Sales Associate for our Chadstone store. You will deliver an exceptional customer experience through product knowledge, styling advice, and friendly service.

You will help maintain visual standards, assist with stock and store operations, and contribute to achieving sales targets. Training in boot fitting and brand ambassador duties are provided. We offer a generous product allowance, 40% staff discount, monthly bonuses, paid parental and volunteer leave,

Qualifications

• A genuine love of providing exceptional service to customers.
• At least 1 year of experience in retail or hospitality in a fast-paced environment.
• Strong drive to meet sales targets through service and selling.
• Ability to learn quickly and develop product knowledge across fashion, footwear and accessories.
• Excellent communication skills and teamwork mindset.

Responsibilities

• Provide an exceptional customer experience by welcoming customers with product knowledge and advice.
• Assist in maintaining high visual presentation within the store.
• Strive to achieve sales targets and KPIs through service and solution-focused recommendations.
• Support store operations including replenishment, housekeeping, remerchandising and repairs.
• Act as an RM Williams brand ambassador at all times.

Skills

Customer service

Retail sales

Communication

Team player

Tools

POS system

Visual merchandising

Job description

Part Time Sales Associate – Chadstone

We have an exciting opportunity for a passionate, customer-focused team member to join us in our Chadstone store. Work alongside your team to deliver an exceptional customer experience through elevated store standards, high level product knowledge and styling advice, and a genuine love for the R.M. Williams brand.

What we offer;

• Generous product allowance - you'll be fitted from head to toe in R.M. Williams!
• 40% employee discount
• Monthly Bonus scheme
• Paid parental leave
• Paid volunteer leave
• Exclusive private health partnership
• Signature Service and specialised boot fitting training provided
• Long term career opportunities

What you will be responsible for:

• Providing an exceptional customer experience by welcoming and equipping all customers with product knowledge, expert advice and a memorable store experience
• Assisting the Manager and team in maintaining a high level of visual presentation within the store
• Striving to deliver on sales & wages targets and KPIs through delivering exceptional customer service and solutions-focused product recommendations
• Delivering on all operational requirements of the store, including replenishment, housekeeping, remerchandising, endless aisle fulfillment and repairs and care
• Acting as an R.M Williams brand ambassador at all times

What we are looking for:

• A genuine love of providing exceptional service to customers
• At least 1 year of experience working within a retail or hospitality business in a fast-paced environment
• A strong drive for meeting and contributing to sales targets through a focus on service and selling
• Ability to learn quickly and develop exceptional product knowledge across our range of fashion, footwear and accessories
• Excellent communication skills
• Commitment to learning and delivering on all operational requirements of the role
• A passion for working positively and collaboratively as part of a team

Since 1932, R.M.Williams has answered a call for hardwearing, timeless products that can hold up against the harsh conditions of the Australian outback - and look good whilst doing it. Our bestselling leather boots and belts are still crafted by hand in Adelaide, South Australia, alongside an ever-growing range of apparel, accessories and lifestyle products. At the heart of everything we do is a simple promise of loyalty and endurance; a commitment that our products will accompany their wearer on all of life’s great journeys. Reginald Murray ‘RM’ Williams always said, ‘it’s the people who make a company’ and we still stand by that statement today; a culture of growth, development and team spirit is central to our success.

R.M.Williams appreciates the importance and value of a diverse workforce and is committed to the principle of equal opportunity for all employees and to provide employees with a work environment free of discrimination and harassment. All employment decisions at R.M.Williams are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, sex, gender identity, national origin or family or parental status. R.M.Williams will not tolerate discrimination or harassment based on any of these characteristics.