Sales Assistant — Fast-Paced Retail & Customer Service

Smokemart-; Darwin; On-site; AUD 45,000 - 55,000; Full time

Job summary

Smokemart & Gift Box – Smokemart Palmerston is seeking a Sales Assistant in Darwin, NT. The role focuses on delivering a fun, authentic shopping experience with a customer-first mindset and strong product knowledge across all pillars of the business.

You will work in a fast-paced retail environment, handling cash and EFTPOS, maintaining store standards and contributing to merchandising, targets and KPI achievement while ensuring compliance with WHS and legislation.

Qualifications

• Customer-first mentality and passion for a fun, authentic shopping experience.
• Ability to thrive in a busy, sales-driven environment.
• Happy, friendly and energetic personality.
• Desire to deliver high quality customer service.
• Valid Police Check required if successful in interview

Responsibilities

• Provide high levels of customer service and build rapport.
• Cash handling and EFTPOS duties.
• Learn and maintain product knowledge across all pillars of the business.
• Maintain store standards, assist with merchandising and presentation.
• Work towards budgets, targets and KPIs.
• Assist with stock control and quality management.
• Follow national legislation, WHS and security guidelines

Skills

Customer service

Cash handling

Product knowledge

Merchandising

KPI targets

Stock control

WHS compliance

Tools

POS system

Job description

Smokemart & Gift Box – Smokemart Palmerston is seeking a Sales Assistant in Darwin, NT. The role focuses on delivering a fun, authentic shopping experience with a customer-first mindset and strong product knowledge across all pillars of the business.

You will work in a fast-paced retail environment, handling cash and EFTPOS, maintaining store standards and contributing to merchandising, targets and KPI achievement while ensuring compliance with WHS and legislation.