Sales and Office Coordinator

Hill-Smith Family Estate; Australia; Remote; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Wine allowance

Collaborative leadership

Job summary

Samuel Smith & Son and Negociants Australia, based in Welshpool, is seeking an administrative support professional to assist the local sales and customer marketing teams and ensure the smooth operation of the state office.

You will coordinate branch facilities, support activations and events, manage stock allocations and samples, and maintain strong working relationships with the Region Manager, principals and customers to deliver exceptional service.

Qualifications

• Experience in customer activations, events, or sales and administrative support.
• Advanced skills in Microsoft Office.
• Strong communication and collaborative skills.

Responsibilities

• Provide comprehensive office administration support including onboarding, travel bookings, and invoices.
• Coordinate branch facilities management and landlord reporting.
• Support sales and marketing teams with activations and events.
• Assist in planning branch events and customer winery itineraries.
• Manage POS materials, promotional assets, and stock allocations.
• Identify stock shortages via CRM and report slow movers.

Skills

Microsoft Office

Administrative support

CRM platform

Tools

CRM platform

Job description

Samuel Smith & Son and Negociants Australia

An opportunity exists within Samuel Smith & Son, a respected, family-owned wine merchant. Established in 1923 by the Hill-Smith family, Samuel Smith & Son services the Australian liquor industry with a blue-chip portfolio of national and international wines, spirits and craft ales, and embraces the philosophy of knowledge, service, and friendship. Samuel Smith & Son also represent the Negociants Australia portfolio of quality imported wines. Both portfolios proudly represent outstanding family-owned wineries from Australia and abroad.

About the Role

Based in Welshpool and reporting to the Region Manager you will provide administrative support to the local sales and customer marketing teams, assist with the coordination and execution of sales activations, and ensure the smooth operation of the state office.

This position requires close working relationships with the Region Manager, Sales Teams, Key Customers, Customer Marketing, Equity Marketing, Principals and Sales Operations.

Key tasks include

• Provide comprehensive office administration support, including onboarding, office supplies, travel bookings, invoice processing, and expense reimbursements.
• Coordinate branch facilities management, including maintenance, cleaning, security, and landlord reporting.
• Support sales and marketing teams with activations, events, and customer communications to ensure successful execution.
• Assist in planning and managing branch events, principal visits, and customer winery itineraries.
• Oversee point-of-sale materials, customer glassware, and other promotional assets within the branch.
• Manage product allocations, stock ordering for functions and sponsorships, and sample administration.
• Timely identification of stock shortages using CRM platform and identification and reporting of slow moving lines
• Redistribution / reallocation of stock as & where required to meet desired supply outcomes.
• Organise and support branch sales meetings and related administrative tasks.
• Perform general administration duties as required to maintain smooth branch operations.

About you

Experienced in customer activations, events, or sales and administrative support, with a track record of delivering excellent customer service. Organised and detail-focused, able to manage multiple priorities in fast-paced environments while taking initiative and working confidently. Strong communication and collaborative skills ensure effective engagement with team members, customers, and stakeholders. Advanced skills in Microsoft Office are essential to succeed in this role.

What’s in it for you?

• Competitive salary including wine allowance
• Work with a respectful, collaborative, transparent and inclusive leadership team.
• A family-owned business with a culture focused on teamwork, innovation and growth.

Applications will close on September 19th, 2026.