Sales Ambassador - Dymocks Garden City

Dymocks Group; Melbourne; Hybrid; AUD 30,000 - 41,000; Part time

Job summary

Dymocks Garden City is seeking Casual Sales Ambassadors to join during our peak season. The role focuses on delivering high-quality customer service, helping customers find the right books, gifts and stationery, and promoting the Booklover Program while keeping shelves stocked and assisting with register duties.

The position is fixed-term, from October to January, with flexible availability across weekdays, weekends and late-night trading periods, in a busy retail environment.

Qualifications

• Retail sales experience, preferably in books
• Track record of achieving store KPIs
• Knowledge of visual merchandising techniques
• Strong customer service, fast and accurate work, attention to detail; team player

Responsibilities

• Maintain stock and stock levels
• Operate the registers and handle transactions
• Assist with store duties during busy periods

Skills

Retail sales

KPIs

Visual merchandising

Product knowledge

Customer service

Attention to detail

Self-motivated

Team oriented

Tools

POS systems

Job description

Dymocks Retail is a nationally recognised multi-channel retail brand with over 40 locally owned and operated stores across Australia. The largest bookselling network in Australia, we pride ourselves on providing the best experience for our customers through our extensive range of books, gifts, and stationery.

Job Description

We have an exciting opportunity for Casual Sales Ambassadors to join the Dymocks Garden City team during our most influential time of the year.

This is a fixed term opportunity beginning October until January.Successful applicants must have flexible availability across weekdays, weekends and late-night trade, including extended trading periods.

As a Sales Ambassador at Dymocks, you will provide only the highest level of customer service. You will certainly have a love of books, gifts and stationery. More importantly, you will be passionate about achieving sales targets by getting our customers the right book for them every time they shop. You will be the sort of person who never wants to stop learning, not only from reading books, but from understanding what the new releases, gifts or stationery are.

You will have some great products to promote and sell to our customers from the most extensive range of books in Australia. You will also offer our fantastic Booklover Program to every customer so they can enjoy great benefits when shopping with Dymocks. As well as helping our customers find their perfect books, you will also be involved in keeping the store fully stocked, working on the registers and assisting in all of the duties involved in working in a busy retail store.

Desired Skills and Experience

The successful applicants will have:

• Previous experience working in a retail sales environment (book retailer highly regarded)
• Previous experience achieving personal KPIs and contributing to meeting store KPIs
• Demonstrated knowledge of visual merchandising techniques
• Keen on learning about our products – our range gets bigger every week!
• Ability to provide superior levels of service to every customer, every time they shop
• Able to work quickly, accurately and with attention to detail
• Self-motivated and team orientated

Privacy

By applying for employment with Dymocks you consent to the collection and use of your personal information for the purpose of assessing your suitability for employment. Any personal information collected from you will be dealt with in accordance with Dymocks' privacy policy which is accessible at: https://www.dymocks.com.au/privacy-policy

To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to Dymocks or any of our employees. We are not responsible for any fees associated with unsolicited resumes.