Sales Administrator

Gjgardner; Ipswich City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Work-life balance

Attitude-first culture

National brand power

Varied admin role

Job summary

G.J. Gardner Homes Springfield & Ripley is seeking a detail‑driven Sales Administrator to join our team. You will handle client reception, lead management, contract preparation, and database upkeep, ensuring accurate documentation and a smooth sales process.

With a strong focus on organisation and customer service, you will support New Homes Consultants, coordinate diaries and variations, and assist with listings on REA/Domain. A positive attitude and ability to learn our systems are essential.

Qualifications

• Meticulous attention to detail in scheduling, paperwork, and data entry.
• Strong customer service mindset and positive, proactive approach.
• Solid background in administration, reception, or office support.
• Clear verbal and written communication with a polished presentation.
• Comfortable learning CRM platforms and real estate listing portals.

Responsibilities

• Host visitors at reception and manage lead records.
• Schedule client appointments and support consultants.
• Document variations, specs, and colour schedules with drafting teams.
• Prepare and verify paperwork for contracts and administrators.
• Create/list House & Land packages on REA and Domain, assist marketing.
• Maintain accurate client records and generate weekly reports.
• Support display centre operations and meeting/training prep.

Skills

Meticulous attention to detail

Positive service mindset

Administrative foundation

Clear communication

Tech savvy

Tools

CRM platforms

REA/Domain listings

Office software

Job description

Sales Administrator | Springfield & Ripley

Are you an organised, customer-focused administrative star with exceptional communication skills, polished presentation, and an unwavering eye for detail?

G.J. Gardner Homes Springfield & Ripleyis seeking a proactive, highly detailedSales Administratorto join our team. Backed by the reputation, systems, and market strength of Australia’s most trusted national home builder, our local franchise prides itself on delivering quality custom homes and an exceptional client experience across one of SEQ's fastest-growing corridors.

Above all else, we are looking for a positive personality, a strong service mindset, and an incredible level of accuracy - the construction-specific processes can be taught! This is an essential administrative engine room role, providing vital end-to-end operational support across client reception, sales documentation, contract preparation, and database management. If you take genuine pride in precision, organisation, and supporting a busy office, we’d love to hear from you.

Perks You'll Love

• Work-Life Balance:Enjoy a structured 38-hour work week on a Monday to Friday schedule with zero weekend work.

• Attitude-First Culture:If you bring a positive attitude, an eagle eye for detail, and a passion for customer service, we will provide full training on our software and workflows.

• National Brand Power, Local Support:Benefit from G.J. Gardner’s industry-leading software systems and digital platforms while working within a tight-knit, supportive local team.

• Varied Administrative Role:Keep every day engaging by combining client reception, pre-construction sales admin, listing management, and display coordination.

What You'll Be Doing

• Customer Reception & Lead Management:Host visitors, respond promptly to incoming administrative enquiries, and maintain proactive contact records for potential clients.

• Consultant Support & Scheduling:Coordinate diaries, schedule client appointments, and deliver complete administrative support to our New Homes Consultants.

• Plan & Variation Management:Accurately document variations, specifications, and colour schedules while coordinating with drafting teams to manage plan modifications and working drawings.

• Sales & Contract Preparation:Collate, organise, and rigorously verify all paperwork required by Contract Administrators to ensure flawless build contracts.

• Listings & Marketing Support:Create and publish House & Land packages on REA and Domain, maintain the land registry, and assist with local social media and community updates.

• CRM & Reporting Maintenance:Maintain precise client records in G.J. Software, track pipeline data, and generate weekly progress reports for deposited clients.

• Display Centre & Operations:Keep the display centre impeccably presented, support general office operations, and assist with meeting preparation and training sessions.

What You'll Bring

• Meticulous Attention to Detail:A precision mindset when managing schedules, variations, paperwork, and database entries.

• Positive Personality & Service Heart:A warm, approachable attitude with a passion for taking care of clients and supporting your team.

• Strong Administrative Foundation:Solid background in administration, reception, or office support (residential construction or real estate knowledge is desirable, but not essential).

• Clear Communication & Presentation:Articulate verbal and written communication skills paired with a polished, professional presentation for hosting clients.

• Tech Savvy:Comfortable learning CRM platforms, real estate listing portals (REA/Domain), and general office software suites.

Why Join G.J. Gardner Homes Springfield & Ripley?

We offer a stable, supportive environment where your talent is celebrated and your attention to detail keeps our operations running smoothly.