Sales Administration

PJT Excavations; Bringelly; On-site; AUD 30,000 - 39,000; Full time

Job summary

Greendale Landscape Supplies is seeking a highly organised Customer Service / Sales Admin to join our team in a predominantly phone-based front-of-house role, taking and processing client orders and assisting with the scheduling of deliveries.

This on-site role requires strong communication, Microsoft Office and Google Suite skills, and familiarity with MYOB. You will support day-to-day sales activity and ensure accurate, timely delivery scheduling.

Qualifications

• Customer-facing reception and phone-based order processing.
• Proficient with MS Office and Google Suite tools.
• Basic MYOB experience with invoicing/receipts desirable.
• Attention to detail and strong organisational skills.
• Ability to prioritise tasks and work autonomously within a team.

Responsibilities

• Be the first point of contact for walk-in customers and callers.
• Take and process orders via phone and email; use MYOB and Google Sheets.
• Respond to inquiries and quotes; provide product information.
• Schedule deliveries with the team and coordinate with drivers.
• Maintain daily admin tasks and organized records.

Skills

Customer service

Reception management

Communication

Organisational skills

Microsoft Office

Google Suite

Autonomous work

Tools

MYOB Accountright

Google Sheets

Excel

Word

Outlook

Job description

Greendale Landscape Supplies is a fast-growing provider of landscape and quarry materials in South-West Sydney. We're seeking a highly organised Customer Service / Sales Admin to join our team in a predominantly phone-based front-of-house role, taking and processing client orders and assisting with the scheduling of deliveries.

Greendale Landscape Supplies

Greendale Landscape Supplies is a fast-growing provider of landscape and quarry materials in South-West Sydney. We're seeking a highly organised Customer Service / Sales Admin to join our team in a predominantly phone-based front-of-house role, taking and processing client orders and assisting with the scheduling of deliveries.

Position Purpose

This role is primarily focused on taking and processing customer orders over the phone, ensuring accuracy, efficiency, and excellent service at every touchpoint. You'll be the first point of contact for customers placing delivery orders, providing product and pricing information, answering enquiries, and coordinating with the team to schedule timely deliveries.

Strong communication and organisation skills are essential, as your role is key to maintaining customer satisfaction and ensuring day-to-day operations flow efficiently.

Key Areas

• Reception & Customer Service

  • Be the first point of contact and process any walk-in customers

  • Take & process incoming orders via phone and email using MYOB and Google Sheets

  • Respond to account inquiries and quotes

  • Provide product advice and information (training will be provided)

  • Provide prompt and professional communication to all customers

  • Reception duties including the directing of calls and enquiries to the appropriate departments within the office
    

• Allocations / Scheduling

  • Liaise with the team and management to ensure smooth processing and scheduling of orders

  • Facilitate the accurate and timely scheduling and fulfilment of orders, ensuring they are processed and completed on time

  • Communicate with delivery drivers to maximise route efficiency and resource use

  • Keep customers informed on delivery status and timelines, ensuring expectations are met
    

• Administration

  • Daily administrative tasks and records

  • Maintain organised systems and documentation
    

The Right Candidate Will Have:

• Comfortable and confident in a predominantly phone-based, customer-focused reception role, with enthusiasm for managing client enquiries, taking orders, supporting day-to-day sales activity, and building strong client relationships

• Strong proficiency in Microsoft Office (Word, Excel, Outlook)

• Proficiency in Google Suite (Google Sheets)

• Basic accounts experience using MYOB Accountright (not essential, training provided)

• Excellent attention to detail and organisational skills

• The ability to prioritise tasks, work autonomously, and thrive in a team environment

• Exceptional communication and interpersonal skills

• A customer-focused approach and the ability to build strong business relationships

• Australian work rights are required for this position
  

Desirable Experience:

• Previous experience in a landscape or quarry industry office is highly advantageous

• Also open to candidates with no experince but have a strong willingness to learn and interpersonal skills
  

Schedule:

• Monday to Friday - 7am to 3pm

• Possibility of Saturdays in the future
  

Why Join Us?

At Greendale Landscape Supplies, you'll be part of a growing business that values integrity, teamwork, and innovation. We offer a friendly work environment, opportunities to grow, and the chance to make a real impact within a locally respected company.