Sales Account Manager, Adapt, Amazon Ads, Amazon Ads, Adapt (Advertising)

Amazon; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Amazon Advertising in Sydney is seeking a highly motivated Sales Account Manager to support top advertisers, delivering revenue growth and strategic insights. You will work closely with Creative, Sales, Product and Retail partners, and rotate across teams to cover open books during leaves of absence.

You’ll develop data-driven marketing strategies, tailor Amazon solutions to advertiser needs, manage complex goals, and educate clients with customized insights to boost campaign performance.

Qualifications

• Bachelor's degree in Economics, Marketing, Advertising, Statistics, Engineering, or Business.
• Experience in a client-facing role including digital marketing and analytics.
• Experience leading cross-functional initiatives and complex programs.
• Background in advertising, media, or agency landscape with sales success.
• Strong English written and verbal communication with stakeholders.
• Experience in programmatic strategy and omni-channel marketing.
• Ability to influence process improvements and simplify existing practices.

Responsibilities

• Deliver revenue while managing advertiser goals and problems to drive revenue.
• You own and grow existing client revenues that may expand regionally.
• Become an expert on Amazon solutions and adapt recommendations based on advertiser needs.
• You are able to solve ambiguous problems and identify and mitigate risks before they become roadblocks.
• You leverage your mastery of media and communications to develop annual brand plans and campaign media plans.
• You create and/or identify new insights based on multiple first‑party and third‑party research. You educate customers based on customized insights.
• You provide in‑depth data analysis to develop actionable insights and recommendations for future campaigns.

Skills

Client facing

Digital marketing

Analytics

Cross-functional collaboration

Strategic thinking

English communication

Education

Bachelor's degree in Economics, Marketing, Advertising, Statistics, Engineering, or Business

Job description

Job ID: 10562459 | Amazon Commercial Services Pty Ltd

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital advertising solutions with the goal of helping consumers find and discover products and services. We help advertisers reach global audiences via Amazon owned and operated sites (Amazon.com, IMDb.com), millions of Fire TVs, Kindles, and Fire Tablets, and on high-quality sites across the internet via the Amazon DSP. With a range of flexible pricing and buying models, our advertising solutions help businesses build brand awareness, increase product sales, and solidify brand loyalty. If you are interested in joining a world-class advertising group with a relentless focus on the customer, you’ve come to the right place.

Amazon Adapt is a program designed to offer coverage solutions for business gaps which may occur due to extended leave (parental, medical) and unexpected account transitions. Amazon Adapt deploys highly skilled, hyper-agile talent that ensures customers can continue to invest in their partnerships with Amazon Advertising, uninterrupted. The program ensures that the high bar for customer service, strategic partnership, and revenue attainment is maintained during these coverage gaps. As a member of the Amazon Adapt team, you will have the opportunity to complete a series of rotations across a range of consumer industries. This enables Adapt team members to experience high-velocity exposure to teams across the organization and to clients across different verticals. From day 1 Adapt team members must use their experience to earn trust with multiple stakeholders and take command of a new leadership role within a team. As a member of the Adapt team you will use your experience and vast knowledge in an array of work scenarios that affect internal stakeholders and clients. Adapt team members are decisive, knowledgeable, and use high judgement. The Adapt role will give you a chance to Learn and be Curious and the autonomy to own projects that will help you advance your career at Amazon. The Adapt team prioritizes flexibility, and hires for both 40 and 30 hour work weeks.

We’re looking for you, a highly motivated Sales Account Manager who can provide agile support to our top advertisers to earn trust and ensure business goals are achieved during transitional periods. You will be an integral part of the team driving success, amplifying learning and sharing best practices. You are passionate about teaching our advertisers how to make optimal analytically driven marketing decisions with Amazon Ads. This role is highly collaborative, working with Creative, Sales, Product, and Retail partners. Your strategic digital expertise is considered critical to unlocking greater value and impact for our advertisers.

Key job responsibilities

• You deliver revenue while managing complex advertiser goals and problems to drive revenue
• You own and grow existing client revenues that may expand regionally
• Become an expert on Amazon solutions and adapt recommendations based on advertiser needs
• You are able to solve ambiguous problems and identify and mitigate risks before they become roadblocks
• You leverage your mastery of media and communications to develop annual brand plans and campaign media plans
• You create and/or identify new insights based on multiple first‑party and third‑party research. You educate customers based on customized insights
• You provide in‑depth data analysis to develop actionable insights and recommendations for future campaigns

A day in the life

You will work with advertisers and agencies to create and execute advertising strategies while driving incremental revenue. You will rotate across teams and verticals to cover open books of business due to leaves of absence and use your experience and knowledge to drive value for internal stakeholders and clients. You will consult the client to define goals and work backwards to develop an advertising strategy to achieve it. You use complex, data‑driven insights to enrich advertisers' understanding of their campaigns, objectives and business. Internally you work closely with Sales, Creative, Product, and other internal partner teams to drive advertiser success.

Basic Qualifications

• Bachelor's degree in Economics, Marketing, Advertising, Statistics, Engineering, or Business
• Experience in a client-facing role including but not limited to digital marketing, analytics, etc.
• Experience leading complex, multi-year initiatives that may be cross-functional and/or span business and technology
• Experience in the advertising, media or agency landscape, and proven track record of reaching and exceeding sales revenue goals via new and existing business
• Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels
• Experience in programmatic strategy and implementation
• Experience in omni‑channel marketing, search engine marketing or search engine optimization
• Influence process improvement that scales broadly; inventing and simplifying within existing processes

Preferred Qualifications

• Experience in e‑commerce (sales or marketing)
• Experience in a revenue‑owning function
• Experience in omni‑channel marketing, search engine marketing or search engine optimization

Acknowledgement of country

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.