Safety & Wellbeing Lead — Olympic Readiness & Health

Zenergy; Queensland; Presencial; AUD 60.000 - 70.000; Jornada completa

Descripción de la vacante

CQID is seeking a Family Wellbeing Officer to support the Team Leader with frontline case management and delivering outcomes for Aboriginal and Torres Strait Islander families.

You will build respectful partnerships with families, service providers and community, manage case plans, document work, and participate in quality standards compliance. This role emphasizes culturally appropriate practice and a commitment to community wellbeing within CQID's service delivery framework.

Formación

• Holds a current C Class Queensland Driver’s Licence.
• Current Working with Children Check, “Blue Card”.
• Holds or is willing to obtain a First Aid and CPR Certificate.
• Experience at successful service delivery to Aboriginal and Torres Strait Islander people.
• Qualifications or knowledge relating to Child Protection.
• Experienced in client engagement and case collaboration.

Responsabilidades

• Participate in assessment, case planning, organisation and delivery of service provision and interventions, reporting and engagement for families.
• Follow Assessment and Case Management procedures and standards and contribute to continual improvement of services.
• Build respectful and professional relationships with service users, agencies, partners, community, colleagues and clients.
• Case coordination – Ensure quality record management and implement Case Plans, including advocating for, supporting and journeying with the family to achieve their desired outcomes.
• Work always to advance the reputation of CQID and undertake additional relevant duties as required.
• Participate and contribute to the organisation’s compliance obligations under the ISO 9001:2015 Quality Management System and HSQS.
• At all times work within CQID’s Workplace Health & Safety Policies and Procedures.
• Other responsibilities as directed by the Team Leader.

Conocimientos

Client engagement

Case management

Collaboration

Interpersonal skills

Educación

Working with Children Check

First Aid and CPR Certificate

C Class Queensland Driver’s Licence

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CQID is experiencing organisational growth across all services and seeking suitable candidates for a range of positions.

CQID is one of the largest employers of Aboriginal and Torres Strait Islander peoples in the Central Queensland region. Offering a broad range of service areas, with roles that serve our community across Rockhampton, Bundaberg, Emerald, Gladstone, Hervey Bay, Longreach, Maryborough and Woorabinda.

A new organisational structure, designated HR team and the implementation of a new Workforce Strategy. Striving to support employees on their career journey is a priority and contributes us to being a Employer of Choice.

Purpose of the Position

The Family Wellbeing Officer’s primary role is to support the Team Leader by providing front line case management to achieve better outcomes in accordance with the goals of Aboriginal and Torres Strait Islander families.

Responsibilities and Duties

• Participate in assessment, case planning, organisation and delivery of service provision and interventions, reporting and engagement for families
• Follow Assessment and Case Management procedures and standards and contribute to continual improvement of services
• Build respectful and professional relationships with service users, agencies, partners, community, colleagues and clients
• Case coordination – Ensure quality record management and implement Case Plans, including advocating for, supporting and journeying with the family to achieve their desired outcomes
• Work always to advance the reputation of CQID and undertake additional relevant duties as required
• Participate and contribute to the organisation’s compliance obligations under the ISO 9001:2015 Quality Management System and Human Services Quality Standards (HSQS)
• At all times work within CQID’s Workplace Health & Safety Policies and Procedures
• Other responsibilities as directed by the Team Leader

Qualifications and Experience

Holds a current C Class Queensland Driver’s Licence

Current Working with Children Check, “Blue Card”

Holds or is willing to obtain a First Aid and CPR Certificate

Experience at successful service delivery to Aboriginal and Torres Strait Islander people

Qualifications or knowledge relating to Child Protection

Experienced in client engagement and case collaboration

Skills and Attributes

Aboriginal and/or Torres Strait Islander heritage – (Note: Non-Indigenous applicants will only be considered if no suitable Indigenous candidates are attracted in the first round of applicants)