Safety Coordinator

Clough Limited; Gold Coast City; On-site; AUD 60,000 - 85,000; Full time

Job summary

Direct Care Resources in Murarrie seeks an experienced Child Safety Coordinator to join our Care Operations team. This hands-on role coordinates documentation, client requirements and operational support for Child Safety and disability services, ensuring timely intake, placement, case plans and audits are managed to a high standard.

You’ll work with government agencies and stakeholders, maintain accurate records in our Client Management System, and support compliance with Child Safety, NDIS, WHS

Qualifications

• A Diploma-level qualification or higher in Youth Work, Community Services, Disability, Child Protection or a related field.
• At least 3 years’ relevant experience within a busy service or operational environment.
• Knowledge of Child Protection and/or disability support practices.
• Strong administration, coordination and record‑management skills.
• Confidence using Microsoft Office, particularly Word and Excel.
• Strong communication and interpersonal skills, including the ability to work effectively with government organisations.
• A current driver’s licence and your own transport.
• Relevant screening, First Aid and CPR credentials, or willingness to obtain the required clearances including LCS2 /certifications.

Responsibilities

• Coordinating documentation for the intake and exit of Child Protection clients, including placement agreements, case plans, medication, schooling, family contact and appointments.
• Supporting pre‑placement meetings and the setup of homes for incoming clients.
• Conducting regular client file reviews and collating documentation relating to care and case plans.
• Supporting compliance with Child Safety, NDIS, workplace health and safety and DCR requirements.
• Completing weekly Support Worker compliance checks and following up outstanding documentation.
• Maintaining client rosters of care and ensuring information is accurately reflected in DCR’s Client Management System.
• Supporting Care Operations with external audits and accreditation requirements.
• Liaising with government agencies and other stakeholders.
• Providing broader administrative and operational support to the Care Operations team.

Job description

At Direct Care Resources (DCR), we've been providing disability and child protection services across Southeast Queensland for more than 28 years. Our focus is simple: delivering quality care while keeping the health, safety and wellbeing of the people we support at the centre of everything we do.

We’re looking for an experienced Child Safety Coordinator to join our Care Operations team in Murarrie. This is a hands‑on coordination role for someone who understands the Child Safety and/or disability sector and enjoys bringing together compliance, documentation, client requirements and operational support.

Working closely with Care Operations, you’ll help ensure our Child Safety services are well coordinated, compliant and supported by accurate, up‑to‑date documentation.

Your responsibilities will include:

• Coordinating documentation for the intake and exit of Child Protection clients, including placement agreements, case plans, medication, schooling, family contact and appointments
• Supporting pre‑placement meetings and the setup of homes for incoming clients
• Conducting regular client file reviews and collating documentation relating to care and case plans
• Supporting compliance with Child Safety, NDIS, workplace health and safety and DCR requirements
• Completing weekly Support Worker compliance checks and following up outstanding documentation
• Maintaining client rosters of care and ensuring information is accurately reflected in DCR’s Client Management System
• Supporting Care Operations with external audits and accreditation requirements
• Liaising with government agencies and other stakeholders
• Providing broader administrative and operational support to the Care Operations team.

About you

We’re looking for someone who is organised, confident working with multiple stakeholders and understands the importance of getting the detail right in a regulated care environment. Ideally, you’ll bring:

• A Diploma-level qualification or higher in Youth Work, Community Services, Disability, Child Protection or a related field
• At least 3 years’ relevant experience within a busy service or operational environment
• Knowledge of Child Protection and/or disability support practices
• Strong administration, coordination and record‑management skills
• Confidence using Microsoft Office, particularly Word and Excel
• Strong communication and interpersonal skills, including the ability to work effectively with government organisations
• A current driver’s licence and your own transport
• Relevant screening, First Aid and CPR credentials, or willingness to obtain the required clearances including LCS2 /certifications.

Salary & benefits

At DCR, we want our people to feel valued and supported. We offer:

• Competitive salary package, aligned with experience and qualifications
• Permanent, full‑time position with Monday to Friday hours
• Murarrie‑based role within an established care provider
• Opportunity to make a genuine impact across our Child Safety services
• Work alongside an experienced Care Operations team
• A supportive environment built around Teamwork, Respect, Trust and Integrity
• Opportunities to broaden your experience across Child Safety, disability services, compliance and care operations

Why join DCR?

You’ll be joining an established care provider committed to quality, safety and positive outcomes for the people we support. DCR’s values of Teamwork, Respect, Trust and Integrity underpins how we work and deliver care.

We are open to all qualified applicants regardless of background.

Direct Care Resources is an Equal Opportunity Employer.

09th October, 2026