Safety & Compliance Officer

NHVR External Careers; Dubbo; On-site; AUD 75,000 - 105,000; Full time

Benefits offered by this job

Professional development

Rostered days off

Wellbeing programs

Salary packaging

Job summary

NHVR in Australia is seeking a Safety and Compliance Officer based in Dubbo to perform frontline enforcement of road transport laws, conduct HVIS/HVSS inspections, and support education and compliance actions.

You will travel regularly, work varying shifts including weekends, complete comprehensive training on joining, and contribute to a safe, efficient heavy-vehicle regulatory environment.

Qualifications

• Automotive trade qualification required.
• Open driver’s license required.
• Willingness to travel regularly and work varying shifts, including weekends.
• Demonstrated experience delivering high standards of customer service.
• Excellent written communication and record-keeping skills.
• Commitment to road safety and professional judgement.

Responsibilities

• Undertake compliance inspections of heavy vehicles and related enforcement activities.
• Apply sanctions via warnings, notices, breach and investigation reports.
• Record vehicle intercepts and inspections using inspection tools and software.
• Deliver high quality inspections using inspection equipment and IT applications.
• Engage with drivers professionally to promote road safety and customer service.
• Maintain current knowledge of laws, regulations and operational procedures.

Skills

Automotive trade

Open license

Flexible shifts

Customer service

Interpersonal skills

Written communication

Ethics

Conflict management

Team player

Policy familiarity

Education

Automotive trade qualification

Tools

Microsoft Word

Outlook

Job description

Who we are

The National Heavy Vehicle Regulator (NHVR) commenced operations in 2013 as the national entity responsible for regulating all heavy vehicles with a gross vehicle mass over 4.5 tonnes.

Our Safety & Compliance Officers

The Safety and Compliance Officer undertakes high-quality frontline compliance and enforcement activities, including inspection of heavy and light vehicles, in accordance with legislation, state-wide strategies and Transport operational policies/procedures.

The Safety and Compliance Officer operates with autonomy within the context of their agreed work plan and makes decisions within the limits of delegated authority. The role defers to the relevant Principal Safety and Compliance Officer on issues that require a higher level of resolution or delegation.

Your role will include:

• Ensure compliance with relevant road transport laws, regulations and policies through education and enforcement activities including, but not limited to, vehicle roadworthiness inspections, compliance checks, accident investigation
• Contribute to effective Transport enforcement action by using judgement in applying a suite of sanctions including warnings, penalty notices, breach and investigation reports.
• Apply compliance technological tools and equipment to record vehicle intercepts and inspections, and to conduct compliance checks to ensure efficient and effective enforcement.
• Deliver high quality and thorough inspections through expert use of inspection equipment, information technology and computer software applications.
• Apply appropriate education and enforcement action during confrontational interactions with drivers to promote a high level of road safety and customer service in a regulatory environment.
• Maintain sound knowledge of rapidly evolving laws, regulations and operational procedures, and understand the strategic context in which inspectors operate.

Based in Dubbo,you will primarily engage in in Heavy Vehicle Inspection Scheme (HVIS) and Heavy Vehicle Safety Station (HVSS) activities, and occasionally On Road Enforcement (ORE) tasks. Travel is required regularly, including week-long stays.
Upon commencement you will start a comprehensive training program that involves practical, online and on the job training.

What’s on offer

• Ongoing professional development, support and training in a team environment
• Rostered days off and additional leave during the Christmas closure
• Access to wellbeing programs including Fitness Passport and discounted health insurance
• Access to salary packaging including novated lease

About you

As a Safety and Compliance Officer you will have:

• Automotive mechanical trade qualification
• Motor vehicle open driver license
• Flexibility to work varying shift times and weekends, and undertake travel
• Demonstrated experience in delivering a high standard of customer service
• Excellent interpersonal skills where you can foster effective working relationships
• Great written communication and record maintenance skills
• Demonstrated commitment and passion for road safety
• Established computer skills – including experience with Microsoft Word and Outlook
• High level of ethics and a pragmatic approach; familiar with exercising professional judgement and can provide effective conflict management
• Growth mindset and team player attitude
• Experience in working with a range of policies and procedures

We are committed to being an inclusive, diverse and flexible workplace where differences are valued.We welcome applications from people of all backgrounds, experience and abilities.