Rural Retail Sales & Customer Service Specialist

Norco Co-operative Ltd; Heatherbrae; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Discounts

Fitness Passport

EAP support

Paid parental leave

Job summary

Norco Co-operative Ltd in Heatherbrae is seeking a hands-on Retail Store Team Member to join on a permanent, full-time basis. The role combines sales, merchandising, customer service, deliveries and warehouse duties, offering variety in daily tasks and strong community engagement.

You will work closely with local farmers and customers, helping them choose products and solutions while balancing duties across store and warehouse environments.

Qualifications

• Strong customer service and sales experience.
• Interest or experience in rural retail or agriculture is desirable.
• Good communication and interpersonal skills.
• Willingness to obtain a forklift licence and work across store and warehouse.
• Commitment to workplace health and safety.

Responsibilities

• Provide sales and customer service with agricultural advice and product recommendations.
• Build relationships to support repeat business.
• Work across both the retail store floor and warehouse.
• Maintain store presentation and merchandising displays.
• Assist with stock, ordering, receipting, stocktakes and dispatch.
• Process sales and prepare quotes.
• Assist with local deliveries as required.

Skills

Customer service

Sales experience

Communication skills

Physically fit

Health & safety awareness

Team player

Forklift licence (willing to obtain)

Tools

POS systems

Microsoft Office

Job description

Norco Co-operative Ltd in Heatherbrae is seeking a hands-on Retail Store Team Member to join on a permanent, full-time basis. The role combines sales, merchandising, customer service, deliveries and warehouse duties, offering variety in daily tasks and strong community engagement.

You will work closely with local farmers and customers, helping them choose products and solutions while balancing duties across store and warehouse environments.