Rural Outreach Worker

Mallee Track Health & Community Service; Ouyen; On-site; AUD 60,000 - 75,000; Full time

Job summary

Mallee Track Health & Community Service – Ouyen VIC is seeking a Rural Outreach Worker to provide person-centred, non-clinical support. You will help people experiencing vulnerability access services, navigate systems and receive short-term assistance and referrals where needed.

The role focuses on information sharing, practical support and carers through the Carer Support Program, without counselling or ongoing case management.

Qualifications

• Diploma of Community Service or equivalent, or willingness to work towards.
• Mental Health First Aid qualifications or willingness to obtain.
• Ability to build rapport with diverse individuals and organisations.
• Capacity to work independently and in a team.

Responsibilities

• Provide person-centred, non-clinical support to vulnerable people.
• Assist navigation and access to relevant services and supports.
• Deliver information, practical support and referrals to carers.
• Maintain privacy and confidentiality and accurate records.
• Collaborate with the team and other services to improve wellbeing.

Skills

Rapport building

People skills

Independent worker

Team collaboration

Education

Diploma of Community Service or similar qualification (or willingness to work towards)

Job description

Mallee Track Health & Community Service – Ouyen VIC

The Rural Outreach Worker provides person-centred, non-clinical support to people experiencing vulnerability, disadvantage, social isolation or difficulty accessing services. The role responds to a person's need for support and assists them to navigate and access appropriate services and supports in a timely manner.

The Rural Outreach Worker does not provide counselling, therapeutic or clinical interventions. The role is not intended to provide ongoing case management or individual support; rather it provides short-term assistance, service navigation and supported referrals to connect people with relevant ongoing services and supports where required. The Rural Outreach Worker also provides information, practical support and service navigation to carers through MTHCS' Carer Support Program; this includes individual assistance and facilitation of Carer Support Groups.

Key responsibilities

• Work in accordance with the MTHCS Social Model of Care


• Provide a person-centred, non-clinical approach to support people's needs


• Facilitate access to information and referral into services that support wellbeing


• Deliver programs within the community to support vulnerable people and carers


• Collaborate with the team and with other services


• Work within the Delegations of Authority and scope of practice consistent with the role


• Keep accurate records and all data required


• Maintain privacy and confidentiality


• Understand and comply with all relevant legislative requirements applicable to the role


• Support systems that provide safe, high quality care that increases patient experience and patient centred care

Key Selection Criteria

• Diploma of Community Service or similar qualification (or willingness to work towards)


• Willingness to undergo education and skill development applicable to the role


• Mental Health First Aid qualifications (or willingness to obtain)


• Ability to develop rapport with a diverse range of individuals and organisations


• Demonstrate awareness and understanding of diversity and culture


• A proven ability to develop relationships with service providers


• Ability to work independently and as part of a team


• Current Police Check


• Current Working with Children's Check


• Previous experience in a similar role.

About us

Mallee Track Health and Community Service is a multipurpose service (MPS) for all Mallee Track Communities encompassing a total area of 18,000 square kilometres. The health services include General Practice Clinics and Urgent Care at Ouyen and Sea Lake, Acute and Sub-Acute inpatient and outpatient services at Ouyen and Sea Lake, Community Aged Care and Residential Aged Care at Ouyen and Sea Lake. The community services include Allied Health, Delivered Meals, Community Transport, Social Support and Leisure and Lifestyle activities for Ouyen and Sea Lake as well as Early Years education and care for Ouyen, Sea Lake, Underbool, Murrayville and Manangatang. Community development activities include Rural Outreach and Neighbourhood Houses.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .