Rural Customer Success & Sales Support Specialist

InfraBuild; Newcastle-Maitland; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Generous parental leave

Access to long service leave

Employee Benefits Program

Recruitment referral awards

Corporate rates for private health insurance

Job summary

A market leader in the rural industry is seeking a Customer Service Specialist in Newcastle-Maitland. The successful candidate will manage customer inquiries and collaborate with sales teams for logistics support. Ideal applicants should have experience in sales administration or customer service, with strong communication skills and attention to detail. This full-time role offers a supportive work environment focused on personal and professional development.

Qualifications

• Experience in sales administration or customer service.
• Ability to resolve issues effectively.
• Detail-oriented and committed to accuracy.

Responsibilities

• Develop relationships with customers and handle inquiries.
• Communicate with internal stakeholders to manage logistics.
• Process orders accurately and timely.

Skills

Sales administration experience

Customer service proficiency

Relationship building

Attention to detail

Communication skills

Tools

Salesforce

SAP ERP

Job description

A market leader in the rural industry is seeking a Customer Service Specialist in Newcastle-Maitland. The successful candidate will manage customer inquiries and collaborate with sales teams for logistics support. Ideal applicants should have experience in sales administration or customer service, with strong communication skills and attention to detail. This full-time role offers a supportive work environment focused on personal and professional development.