RTO Manager | WHS & Safety Training | Compliance & Quality

Hibbs and Associates; Cumberland; On-site; AUD 120,000 - 160,000; Full time

Job summary

Hibbs is seeking an experienced RTO Manager to lead our RTO operations, compliance, quality assurance and continuous improvement with a strong focus on WHS and safety training delivery. The role balances compliance, training quality, client service and commercial outcomes.

Based in Auburn, Sydney, the position oversees governance, student administration, audit readiness and continuous improvement across the RTO.

Qualifications

• Strong communication, stakeholder engagement, reporting and influencing skills.
• Experience with RTO operations, compliance and WHS/safety training delivery.
• Knowledge of Australian VET sector, RTO Standards, ASQA expectations and training package requirements.

Responsibilities

• Lead RTO operations, compliance, performance and continuous improvement.
• Maintain governance materials, procedures, registers and compliance evidence.
• Oversee WHS and safety training delivery, assessment systems and records.
• Coordinate audits, validation, self-assurance reviews and corrective actions.
• Monitor RTO legislation and ASQA guidance; report on compliance performance.

Skills

Strong communication

Stakeholder engagement

Reporting

Influencing skills

Education

VET qualification

Auditing/compliance education

TAE credentials (TAE40122/40116/40110)

Tools

aXcelerate

Job description

RTO Manager | WHS & Safety Training | Compliance & Quality

Hibbs is looking for an experienced RTO Manager to lead our RTO operations, compliance, quality assurance and continuous improvement, with a strong focus on WHS and safety training. This role suits a capable VET professional who can balance compliance, training quality, client service and commercial outcomes.

What’s on offer

Full-time role based in Auburn, Sydney

Lead and strengthen an established RTO business unit

Work across compliance, quality, operations, client engagement and business development

Influence WHS and safety training quality, audit readiness and continuous improvement.

About the role

In this role, you will manage Hibbs’ RTO operations, including compliance, governance, student administration, WHS and safety training delivery, records, reporting, audit readiness and continuous improvement.

You will work with staff, trainers, assessors, clients and regulators to keep the RTO compliant, commercially sustainable and aligned with ASQA expectations, RTO Standards and Hibbs’ quality, safety and risk systems.

Key responsibilities

Lead RTO operations, compliance, performance and continuous improvement.

Maintain RTO governance materials, procedures, registers and compliance evidence.

Oversee WHS and safety training delivery, assessment systems, student administration, certification and records.

Coordinate audits, validation, self-assurance reviews, corrective actions and audit readiness.

Monitor RTO legislation, ASQA guidance, VET requirements and training package updates.

Report on compliance performance, student outcomes, audit findings and improvement actions.

Support RTO promotion, client engagement and course delivery improvement.

Advise clients on accredited and non-accredited WHS and safety training options.

Provide practical guidance to staff, trainers, assessors and stakeholders on RTO requirements and good practice.

About You

Experience managing or coordinating RTO operations, compliance and WHS and safety training delivery.

Strong knowledge of the Australian VET sector, RTO Standards, ASQA expectations and training package requirements.

Experience maintaining governance systems, compliance evidence and audit-ready records.

Ability to coordinate audits, validation, corrective actions and self-assurance processes.

Strong communication, stakeholder engagement, reporting and influencing skills.

Sound judgement, attention to detail and the ability to balance compliance, quality, client service and commercial outcomes.

Ability to work independently, manage competing priorities and build influence across teams and stakeholders.

Qualifications and desirable experience

Relevant qualification in VET, adult education, quality, compliance, auditing, business, WHS, environmental management or a related discipline.

Recognised training and assessment credential appropriate to RTO operations, with evidence of currency.

TAE40122, TAE40116, TAE40110 or equivalent/successor credential will be highly regarded.

Experience with aXcelerate or similar student management systems is desirable.

Knowledge of ISO 9001, ISO 14001 or ISO 45001 is desirable.

About Hibbs

Hibbs is a trusted risk management service provider known for scientific integrity, technical expertise and practical, client-focused advice across occupational health and safety, asbestos consulting, property risk, environmental management and WHS and safety training.