Roving Hostel Manager — Welcoming First Nations Hostels

Ourmob.com.au Chemistry Pty; Greater Bendigo; On-site; AUD 70,000 - 90,000; Full time

Job summary

AHL is seeking a Roving Hostel Manager to lead hostel operations across four multi-purpose locations in Leichardt, Tamworth, Newcastle (NSW) and Melbourne (VIC). You will ensure high standards in service delivery, safety, and cleanliness while building strong relationships with local stakeholders to support First Nations residents.

You’ll provide team leadership, performance development, and continuous improvement, striving for high occupancy and exceptional resident experience.

Qualifications

• Aboriginal and Torres Strait Islander applicants only.
• Leadership in hostel operations and people management.
• Strong organisational and communication skills.
• Commitment to cultural safety and community service.
• Willingness to travel across multiple locations.

Responsibilities

• Oversee hostel operations and ensure safety, cleanliness and service standards.
• Lead and develop hostel staff, manage performance and training.
• Engage with local stakeholders to support First Nations residents.
• Monitor occupancy and resident satisfaction, driving continuous improvement.
• Report to Operations Management Team and coordinate with National Office.

Skills

Leadership

People skills

Communication

Cultural safety

IT literacy

Policy compliance

Job description

About AHL

AHL is a not-for-profit Commonwealth company dedicated to providing culturally safe and affordable accommodation for First Nations people who need to be away from home to access services and economic opportunities. AHL’s vision is to improve the quality of life and economic opportunities for First Nations people. – since 1973, AHL has been committed to improving the quality of life and economic opportunities for First Nations people through a national network of over 40 hostels across Australia.

About the role

As a Roving Hostel Manager, you’ll take on a broader leadership role, overseeing all aspects of hostel operations while building strong relationships with local stakeholders to support First Nations residents during their stay.

In addition to ensuring high standards in service delivery, safety, and cleanliness, you’ll be responsible for team leadership, performance development, and continuous improvement. Your role will be to ensure hostel occupancy is high and service to residents is exceptional.

You will ensure compliance with AHL policies and operational guidelines, regularly report to the Operations Management Team, and liaise with AHL’s National Office as required. This role requires a proactive manager with strong organisational and people skills, a commitment to excellence, and a passion for delivering services that make a positive impact.

The Roving Hostel Manager will work across our four multi-purpose locations in Leichardt, Tamworth, Newcastle, NSW and Melbourne, VIC. Accommodation and meals will be provided on site.

This is an Affirmative Measures vacancy which means that Aboriginal and Torres Strait Islander applicants only.

Why join us

You will join a team that encourages collaboration to achieve outcomes, problem solving, continuous improvement and requires a high level of integrity. We promote a supportive working environment, with a strong commitment to professional growth, inclusion, and public service values.

What are we looking for

We are looking for people who are:

• passionate about supporting First Nations communities;
• value respect and cultural safety;
• team players and strong communicators;
• reliable and take pride in practical work;
• sound computer literacy skills and the ability to learn systems quickly;
• able to follow policies, procedures and instructions; and
• willing to contribute to a welcoming, clean and comfortable environment for residents.

For further information about the role and how to apply, visit Work with us | Aboriginal Hostels Limited