Rostering Systems Administrator

Agrifutures; City of Melbourne; Hybrid; AUD 80,000 - 100,000; Full time

Benefits offered by this job

5 weeks annual leave

Monthly accrued RDO

Hybrid working

CBD location

Professional development opportunities

Job summary

Agrifutures in Melbourne is seeking a Rostering Systems Administrator to join the Workforce Systems team. You will manage day-to-day administration, maintenance and optimisation of rostering systems, working with Payroll, People & Culture, Finance and Technology to ensure compliant, efficient operations.

This role blends system administration, user support, testing and reporting with stakeholder engagement.

Qualifications

• Experience supporting rostering and payroll systems.
• Knowledge of payroll processes and awards.
• Strong attention to detail and data accuracy.
• Excellent communication to explain technical concepts.
• Experience providing user support and testing activities.
• Strong Excel and reporting skills.

Responsibilities

• Provide day-to-day administration and support of rostering systems, including user access, data maintenance and configuration updates.
• Monitor system performance, investigate issues and escalte where required.
• Conduct routine audits to maintain data accuracy and compliance with payroll and rostering rules.
• Support system upgrades, testing activities and enhancement projects.
• Develop and maintain system documentation, training materials and user guides.
• Provide first-level support to system users, assisting with queries, reporting and troubleshooting.
• Generate workforce reports and assist with compliance, audit and enterprise agreement data requirements.
• Contribute to continuous improvement initiatives that enhance system performance and user experience.

Skills

Rostering systems

Payroll systems

Data accuracy

Communication

User support

Testing

Excel reporting

Workforce platforms

Tools

Workforce management platform

Job description

• CBD location with hybrid working
• Stable permanent, full time role
• 5 weeks annual leave + monthly accrued RDO

The Organisation

Our client is a large, highly respected organisation operating within a complex, workforce-intensive environment. With a strong focus on operational excellence and continuous improvement, they are investing in the ongoing enhancement of their workforce management and rostering systems to support a large and diverse employee base.

The Opportunity

An exciting opportunity exists for a Rostering Systems Administrator to join a growing Workforce Systems team. Reporting to the Rostering Systems Team Leader, you will play a key role in supporting the day-to-day administration, maintenance and optimisation of critical rostering systems. This position offers a unique blend of systems administration, user support, testing, reporting and stakeholder engagement. You will work closely with Payroll, People & Culture, Finance and Technology teams, helping to ensure workforce systems operate efficiently, accurately and in compliance with organisational requirements.

Key Responsibilities

• Provide day-to-day administration and support of rostering systems, including user access, data maintenance and configuration updates.
• Monitor system performance, investigate issues and escalte where required.
• Conduct routine audits to maintain data accuracy and compliance with payroll and rostering rules.
• Support system upgrades, testing activities and enhancement projects.
• Develop and maintain system documentation, training materials and user guides.
• Provide first-level support to system users, assisting with queries, reporting and troubleshooting.
• Generate workforce reports and assist with compliance, audit and enterprise agreement data requirements.
• Contribute to continuous improvement initiatives that enhance system performance and user experience.

About You

You are a detail-oriented and customer-focused systems professional who enjoys solving problems and supporting end users. You thrive in collaborative environments and have a genuine interest in workforce systems, rostering and payroll processes.

To be successful, you will bring:

• Experience working with rostering, workforce management or payroll systems in a support or administration capacity.
• An understanding of payroll processes, awards and enterprise agreements.
• Strong attention to detail and a commitment to maintaining data accuracy.
• Excellent communication skills and the ability to explain technical concepts to a broad range of stakeholders.
• Experience providing user support, troubleshooting system issues and assisting with testing activities.
• Strong Excel and reporting skills.
• Previous exposure to workforce management platforms will be highly regarded.

What's on Offer

• Opportunity to join a highly regarded organisation in a growing systems function.
• Attractive salary package with5 weeks annual leave + monthly accrued RDO
• Exposure to complex workforce management and rostering environments.
• Varied role combining systems support, project work and stakeholder engagement.
• Supportive team culture with opportunities for professional development.
• CBD location with flexible working arrangements.