Rostering Officer (528896)

Department of Health; Sydney, Fairfield; On-site; AUD 77,000 - 83,000; Full time

Benefits offered by this job

Professional development

Leave entitlements

Fitness Passport

Job summary

The Department of Health in Tasmania is seeking a Rostering Officer to support ProAct rostering operations and staff administration. The role focuses on maintaining roster accuracy, updating leave schedules, and handling staff enquiries.

You will work with managers to manage records, deliver roster changes, and provide training on rostering processes to new staff. A calm, precise approach is essential in a busy health environment.

Qualifications

• Knowledge of mental health legislation, awards, guidelines and procedures.
• High-level computer skills with Excel and word processing.
• Knowledge of ProAct Rostering System and basic accounting procedures.
• Strong interpersonal and communication skills to liaise with a diverse range of stakeholders.
• Ability to prioritise work and meet established timeframes under change.

Responsibilities

• Provide advice and support to staff using the ProAct Rostering System to develop and coordinate the roster process.
• Maintain the ProAct database with daily roster/allocation updates, including annual leave rosters.
• Maintain specified staff records, training documentation and management reports in consultation with managers.
• Allocate planned and unplanned leave for designated areas.
• Facilitate leave replacement as required.
• Act as the point of contact for all staff regarding timesheet, overtime and pay enquiries.
• Attend relevant meetings and facilitate training for new staff on roster support.

Skills

Interpersonal skills

Communication skills

Prioritisation

Adaptability to change

Tools

ProAct Rostering System

Excel

Word processing

Job description

The Team The Department of Health-Statewide Mental Health Services is dedicated to improving the health and wellbeing of our community. We are committed to providing the highest levels of healthcare and services across Tasmania. The Roster Support Unit provides rostering and administrative support and advice to Mental Health Service area managers and staff, using the ProAct rostering system. The Unit manages the Mental Health casual pools, processing of timesheets and general overtime and pay enquiries. The Mental Health Roster Support Unit is based at Clive Hamilton Building, St Johns Park, Newtown.

The Role

• Provide advice and support to relevant staff in the utilisation of the ProAct Rostering System to support the development and coordination of the roster process.
• Maintain the integrity of the ProAct database through the provision of timely updates to reflect daily roster/allocation changes. This includes updating annual leave rosters across all designated units.
• In consultation with relevant managers:
  • Maintain specified staff records, training documentation and management reports.
  • Allocate planned and unplanned leave for designated areas.
  • Facilitate leave replacement as required.
  • Act as the point of contact for all staff in relation to timesheet, overtime and general pay enquiries.
  • Attend relevant meetings as required.
  • Facilitate training for new staff in relation to the roster support function as required.

You will need

• Knowledge of, or the ability to quickly acquire the knowledge of, the provisions of relevant mental health legislation, awards, guidelines and procedures.
• High level computer skills with the ability to maintain and modify information systems including excel spreadsheets and word processing.
• Knowledge of, or the ability to quickly acquire the knowledge of, the ProAct Rostering System and basic accounting procedures to provide cost effective staff replacement and rostering processes.
• Well developed interpersonal and communication skills including the demonstrated capacity to liaise with a diverse range of stakeholders whilst working effectively both individually and as a member of a team.
• Proven ability to effectively prioritise work and comply with established timeframes, processes and procedures whilst working within an environment subject to work pressure and change.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details of appointment

• Permanent full time, day worker position, working 76 hours per fortnight, commencing as soon as possible.
• *Notwithstanding hours to be negotiated with the successful applicant.
• Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary

Salary $76,849 to $82,996 per annum. Our Employer 12% superannuation contribution is on top of this amount. Salary range is in accordance with Public Sector Unions Wages Agreement 2025 Salary Packaging You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

Benefits available to eligible candidates

• Professional development and accelerated pathways.
• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.
• More information about our Employee Benefits can be found here.

Eligibility Note

Please refer to the Application Guide for more information of pre-employment check.

Statement of Duties

• Rostering Officer Band 3

Application Guide

• Applicant Guide.docx

*Applications from Recruitment agencies will not be accepted for this role.

For more information Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy. Name: Adrian Bol Position: Clinical Nurse Consultant Phone number: 6166 0949 Email address: [e-mail]

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellence are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania! Move to Tasmania | Tasmanian One Health Podcast - Spotify One Health Podcast - Apple Tasmanian Health Careers | Tasmanian Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023). Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.