Rostering Clerk

Claust; Mount Barker; Hybrid; AUD 55,000 - 75,000; Full time

Job summary

Livit Disability Support in Mount Barker seeks a Rostering Clerk for a full-time fixed-term role through 30 June 2027. You will coordinate shift allocations, communicate with workers and regional teams, and ensure rosters meet contract and client preferences from our Mount Barker office.

Ideal candidates bring Year 11+, customer service experience, and a can-do problem-solving approach; rostering experience is valued but not essential. NDIS check and a valid licence are required.

Qualifications

• Year 11 or equivalent with customer service experience.
• Rostering experience is preferred but not essential.
• NDIS Worker Check required and a current driver's licence.

Responsibilities

• Contact Support Workers to fill vacant shifts.
• Ensure rosters meet contract requirements, training/credentialing standards, and client preferences.
• Ensure rosters comply with Award provisions.
• Escalate unfilled shifts promptly to the Regional Scheduling Officer.
• Assist the Regional Scheduling Officer as needed.

Skills

Problem solving

Attention to detail

Communication

Roster coordination

Education

Year 11 or equivalent

Tools

Dynamics 365

Job description

We are seeking a Rostering Clerk Full-Time Fixed-Term until 30 June 2027 to join our fast paced, inclusive, and supportive scheduling team.

The Rostering Clerk is a key part of the rostering/scheduling function. As a Rostering Clerk you’ll help ensure the appropriate and responsive allocation of resources to meet our clients’ service needs. You will undertake timely communication with Support Workers, Clients/Families and regional teams about changes to rosters or support staff.

We are a non-for-profit organisation committed to empowering people with disability to live full and independent lives. We’ve been supporting people across regional South Australia for over 30 years, through a person-centred approach, strong community partnerships, and a focus on real impact.

Livit Disability Support has charitable status for Fringe Benefits Tax purposes and is therefore able to offer attractive taxation benefits with up to $15,900 tax free per year and $2,650 tax free to use towards meals and entertainment per year through salary sacrifice!

Novated Leasing is available through salary packaging, for the financing and running cost of a new, ex-demo or used car!

Working from our modern Mount Barker Office, key responsibilities are:

• Contact Support Workers to fill vacant shifts
• Ensure shift allocations meet contract requirements, training/credentialing standards, and client preferences
• Ensure rosters comply with Award provisions
• Escalate unfilled shifts to the Regional Scheduling Officer promptly
• Work towards rostering Support Workers to their full capacity
• Assist the Regional Scheduling Officer as needed

You’ll have:

• Minimum completion of Year 11 plus relevant previous customer service experience
• A knack for solving problems and thinking logically under pressure –finding solutions and making things fit just right
• Rostering experience will be highly regarded but is not essential
• Experience using Dynamics 365 or a similar rostering system will also be highly regardedbut is not essential
• Obtain and maintain a NDIS Worker Check
• Class 1 Drivers Licence

Applications will close Monday 7 September 2026

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