Room Service & F&B Attendant — Elevate Guest Experience

EVT Group; Canberra; On-site; AUD 42,000 - 52,000; Full time

Benefits offered by this job

50% off dining and stays across EVT酒店s

Seasonal perks at Thredbo

Rapid career growth across our hotel &

Job summary

QT Canberra, part of EVT, is seeking a friendly Room Service Associate to deliver meals with accuracy and care, while upholding guest privacy and service standards.

You’ll handle phone/app orders, coordinate with kitchen, and ensure timely delivery across shifts, including nights, weekends, and holidays. A background in hospitality or F&B helps you thrive in a fast-paced environment at EVT's Daymaker culture.

Qualifications

• Hospitality or F&B experience (room service a plus).
• Strong phone and in-person communication skills.
• Calm under pressure, able to juggle multiple orders.
• Physical stamina to stand, carry trays, and navigate hotel corridors.
• Team player who works well with kitchen and front-of-house.
• Flexible, positive attitude during peak and off-hour demand.

Responsibilities

• Prepare and deliver room service orders accurately and on time.
• Take phone/app orders, confirming special requests and dietary needs.
• Set up trays/trolleys to standard; check against ticket before delivery.
• Liaise with kitchen to ensure timely, correct order prep.
• Deliver discreetly, respecting guest privacy and room entry protocols.
• Process bills and payments at point of delivery.
• Collect trays/trolleys promptly to keep floors clean and presentable.
• Follow food safety and hygiene protocols at all times.
• Work flexible shifts, including nights, weekends, and holidays.

Skills

Hospitality/F&B experience

Communication skills

Calm under pressure

Physical stamina

Team player

Flexible attitude

Job description

QT Canberra, part of EVT, is seeking a friendly Room Service Associate to deliver meals with accuracy and care, while upholding guest privacy and service standards.

You’ll handle phone/app orders, coordinate with kitchen, and ensure timely delivery across shifts, including nights, weekends, and holidays. A background in hospitality or F&B helps you thrive in a fast-paced environment at EVT's Daymaker culture.