Rockwear Store Manager - Coffs Harbour, NSW

Connor; Coffs Harbour; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Team discounts

Discount on partner brands

Performance incentives

EAP access

One-on-one coaching

Career advancement

Job summary

Rockwear is seeking a Store Manager in Coffs Harbour to coach and guide the team to deliver exceptional customer service and create lasting impressions. You will lead sales, drive KPI achievements and maintain visual merchandising standards.

Join a brand that values career development, offers team discounts and incentives, and supports wellbeing through EAP access and coaching.

Qualifications

• Proven management experience.
• Ability to lead, motivate and inspire a team.
• Passion for delivering excellent customer experience and retail fashion.
• Strong goal‑oriented mindset with KPI focus.
• Ability to uphold brand standards and values.

Responsibilities

• Meeting and exceeding sales targets and KPI's and proactively identifying solutions that will increase team engagement, customer satisfaction and overall results.
• Driving sales and customer excellence.
• Coaching and mentoring team members to upskill their product knowledge, sales techniques, customer service and career goals.
• Execution of visual merchandising directive.
• Lead and deliver effective stock management.

Job description

At Rockwear, our mission is to empower every woman to feel strong inside and out, to lift each other up and have fun. We bring high performance activewear into our customers lives that makes them feel and look strong so they can excel in exercise, however they choose to move.

If you’re a natural leader who loves retail, we have an exciting opportunity for you to join us as a Store Manager at Rockwear, Coffs Harbour.

Why Rockwear?

• Team member discounts –50% off
• Substantial team discount on partnered RAG brands including yd., Tarocash, Connor, Johnny Bigg and AXL+CO.
• Weekly financial rewards if weekly sale targets are met and bonus performance-based incentives
• Annual Store Manager conference and rewards
• Eligibility to run for our excellence award, which celebrates excellent achievement and leadership
• Confidential and free access our Employee Assistance Program (EAP) to help support your mental, physical, and financial wellbeing.
• One on one coaching and mentoring
• Genuine opportunities for career advancement and development
• Wear activewear every day!

The Role

As our store manager you will coach, develop and guide team members in your store to deliver exceptional customer service to create a lasting impression. The key aspects of your role will involve:

• Meeting and exceeding sales targets and KPI's and proactively identifying solutions that will increase team engagement, customer satisfaction and overall results
• Driving sales and customer excellence
• Coaching and mentoring team members to upskill their product knowledge, sales techniques, customer service and ensure their career goals are being achieved
• Execution of visual merchandising directive
• Lead and deliver effective stock management

The Ideal Candidate

• Have a passion for delivering excellent customer experience, retail sales and fashion
• Be determined to achieve the store budget and understand KPI expectations
• Proven management experience
• Can identify store opportunities in order to maximise sales
• Have the ability to lead, motivate and inspire a team
• Ability to uphold brand standards and stand by our company culture and values

Rockwear. We Play Strong.