Rockwear Store Manager - Coffs Harbour, Nsw

Rockwear; Coffs Harbour; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Staff discounts

Rewards program

Career development

EAP access

Job summary

Rockwear in Coffs Harbour is seeking a Store Manager who will coach, develop and guide the team to deliver exceptional customer service and create a lasting impression.

You will drive sales, meet KPI targets, lead stock management, and execute visual merchandising while upholding brand standards and values.

This role offers team discounts, rewards for targets, career development, and access to our Employee Assistance Program.

Qualifications

• Experience in retail management or store leadership.
• Proven ability to coach teams and drive KPI performance.
• Strong customer service and visual merchandising sense.

Responsibilities

• Meet and exceed sales targets and KPIs.
• Lead and mentor team in product knowledge and sales techniques.
• Execute visual merchandising directives and manage stock.
• Deliver exceptional customer service and build lasting impressions.

Skills

Leadership

Retail sales

Customer service

Coaching & mentoring

Stock management

Job description

Job Description

At Rockwear, our mission is to empower every woman to feel strong inside and out, to lift each other up and have fun. We bring high performance activewear into our customers lives that makes them feel and look strong so they can excel in exercise, however they choose to move. If you’re a natural leader who loves retail, we have an exciting opportunity for you to join us as a Store Manager at Rockwear, Coffs Harbour. Why Rockwear? Team member discounts – 50% off Substantial team discount on partnered RAG brands including yd., Tarocash, Connor, Johnny Bigg and AXL+CO. Weekly financial rewards if weekly sale targets are met and bonus performance-based incentives Annual Store Manager conference and rewards Eligibility to run for our excellence award, which celebrates excellent achievement and leadership Confidential and free access our Employee Assistance Program (EAP) to help support your mental, physical, and financial wellbeing. One on one coaching and mentoring Genuine opportunities for career advancement and development Wear activewear every day! The Role As our store manager you will coach, develop and guide team members in our store to deliver exceptional customer service to create a lasting impression. The key aspects of your role will involve: Meeting and exceeding sales targets and KPI's and proactively identifying solutions that will increase team engagement, customer satisfaction and overall results Driving sales and customer excellence Coaching and mentoring team members to upskill their product knowledge, sales techniques, customer service and ensure their career goals are being achieved Execution of visual merchandising directive Lead and deliver effective stock management The Ideal Candidate Have a passion for delivering excellent customer experience, retail sales and fashion Be determined to achieve the store budget and understand KPI expectations Proven management experience Can identify store opportunities in order to maximise sales Have the ability to lead, motivate and inspire a team Ability to uphold brand standards and stand by our company culture and values Rockwear. We Play Strong.