Risk Insurance Client Services Specialist

Keegan Adams Recruitment; North Sydney Council; On-site; AUD 81,000 - 99,000; Full time

Benefits offered by this job

Professional development opportunities

Collaborative culture

Influence on operations

Job summary

Keegan Adams Recruitment is seeking a Risk Client Service Officer for a respected financial advisory business based in North Sydney. This hands-on, client-facing role involves insurance administration, underwriting, and claims management, with a focus on delivering exceptional client outcomes.

The ideal candidate will have experience in insurance administration and a strong attention to detail. The position offers a competitive package of $90,000, providing an opportunity to be part of a supportive and collaborative team.

Qualifications

• Experience in personal or group insurance administration, preferably within financial services.
• Solid understanding of underwriting processes and claims management.
• Strong organisational skills with ability to manage competing priorities.

Responsibilities

• Manage client contacts and administrative queries via phone and email.
• Oversee insurance administration workflows, ensuring timely execution.
• Process underwriting and claims efficiently across retail and group insurance.

Skills

Personal or group insurance administration

Understanding of underwriting processes

Claims management

Strong organisational skills

Excellent communication skills

Attention to detail

Proficiency in Microsoft Office

Solutions-focused mindset

Tools

Microsoft Office

Financial planning or insurance platforms

Job description

Keegan Adams Recruitment is seeking a Risk Client Service Officer for a respected financial advisory business based in North Sydney. This hands-on, client-facing role involves insurance administration, underwriting, and claims management, with a focus on delivering exceptional client outcomes.

The ideal candidate will have experience in insurance administration and a strong attention to detail. The position offers a competitive package of $90,000, providing an opportunity to be part of a supportive and collaborative team.