Risk & Assurance Lead

Insurance and Care NSW (icare); Sydney; Hybrid; AUD 130,000 - 180,000; Full time

Benefits offered by this job

Flexible work

Hybrid working

Gym subsidies

Health checks

EAP support

Learning opportunities

Salary packaging

Novated leasing

Inclusive culture

Job summary

icare is seeking a Risk and Assurance Lead to influence how risk is understood and managed across NSW Workers Compensation, partnering with leaders to identify emerging risks, strengthen controls and support better decision-making.

You’ll join a small team of five, lead risk initiatives, coach colleagues and build risk capability through practical advice and knowledge sharing. The role is based in Sydney, with options for Gosford or Wollongong and at least one day in Sydney.

Qualifications

• Strong risk management experience in a regulated environment (insurance/workers' compensation preferred).
• Ability to assess risks and controls and apply sound judgement to complex issues.
• Experience engaging with leaders and general managers across levels.

Responsibilities

• Identify, assess and manage business and scheme risks with leaders.
• Lead risk workshops, strengthen registers and monitoring.
• Provide practical risk and control advice across transformation priorities.
• Investigate incidents and risk themes, identifying root causes for effective controls.
• Lead risk forums and provide insights for governance committees.

Skills

Risk management

Governance

Stakeholder engagement

Regulatory compliance

Risk assessment

Education

Formal tertiary qualifications in management or business

Tools

ERM software

Job description

• Sydney Location open to Gosford or Wollongong 3 days in office

• Partner with senior leaders to identify, manage and mitigate risk

• Join a collaborative team with broad exposure across Workers Compensation

About the role

Strong risk and governance practices protect the services, assets and schemes that people across NSW rely on.

As Risk and Assurance Lead, you’ll have the opportunity to influence how risk is understood and managed across Workers Compensation, partnering with leaders and teams to identify emerging risks, strengthen controls and support better decision‑making.

You’ll join a collaborative team of five and take a lead focus on risk, while working closely with colleagues across controls and projects. This is a visible role where you’ll build trusted relationships across the business, confidently challenge thinking and help others build their risk capability through practical advice, coaching and knowledge sharing.

The role can be based in Sydney, Gosford or Wollongong, with attendance in Sydney at least one day per week.

What you’ll be working on

• Partner with leaders and teams to identify, assess and manage business and scheme risks.

• Lead risk workshops and strengthen risk registers, controls and ongoing monitoring.

• Provide practical risk and control advice across transformation, change and emerging business priorities.

• Investigate complex incidents and risk themes, helping teams understand root causes and develop effective controls.

• Lead risk forums and contribute meaningful insights and reporting for senior leaders and governance committees.

• Review and challenge remediation plans arising from audit findings to support sustainable improvements.

• Build risk capability across the business through coaching, knowledge sharing and constructive challenge.

• Identify opportunities to continuously improve risk practices and mitigate future risks.

What you’ll bring

• Strong experience in risk management within a regulated environment, ideally insurance or workers compensation.

• Formal tertiary qualifications in management, business, finance or a relevant discipline.

• Experience assessing risks and controls and using sound judgement to work through complex issues.

• Confidence engaging with people at different levels, from operational teams through to General Managers and senior leaders.

• The ability to communicate risk clearly, influence decisions and respectfully speak up when a different perspective is needed.

• A curious and proactive approach, with an interest in learning, sharing knowledge and helping others strengthen their risk capability.

• A continuous improvement mindset and the ability to look beyond immediate issues to identify opportunities to reduce future risk.

What we offer

• Work-life balance: Flexible and hybrid working arrangements

• Health and wellbeing: Gym subsidies, health checks, and EAP support

• Career development: Learning opportunities to grow your skills and career

• Employee benefits: Extra leave, health insurance discounts, salary packaging and novated leasing

• Inclusive culture: Recognition programs, mental health initiatives and support for hidden disabilities

About icare

icare provides insurance and care to the people, businesses and communities of NSW. Our work supports recovery, independence and safer workplaces. We protect homes, public assets; and essential services, and help manage schemes that need to remain fair, affordable and sustainable for the future. We believe the better we do, the better for NSW.

We welcome and support people of all abilities and backgrounds to apply and we are committed to creating a workplace where people feel they belong, can contribute their best and have the support they need to thrive. For us, inclusion is not a standalone initiative; it is part of how we make better decisions, design better services and reflect the communities we serve if you need adjustments during the process please note this in your application.

Before you apply
To be eligible for this opportunity, you’ll need unrestricted Australian working rights and be able to live and work in NSW. This includes Australian citizens, permanent residents and New Zealand citizens with a current passport. As part of our recruitment process, you’ll also be asked to complete standard pre-employment checks, including a criminal history check.