Risk Analyst - Customer Due Diligence

Westpac; City of Parramatta; Hybrid; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Special offers on banking products and

Discounts from top brands

Flexible work arrangements

Learning and development opportunities

Volunteer opportunities

Job summary

Westpac in Parramatta is seeking a Risk Analyst to conduct Customer Due Diligence, assess risk information and investigate alerts to determine if escalation is required. The role focuses on AML/CTF obligations and a strong compliance culture.

This is a 12-month max term with full-time attendance during a two-week accreditation and training program, then transitioning to a hybrid working model. You will work with stakeholders to deliver accurate outcomes.

Qualifications

• Knowledge of banking products and financial services operations; navigate multiple systems efficiently.
• Strong analytical and critical thinking; assess information, identify patterns and make risk-based decisions.
• High attention to detail; produce accurate, complete, well-documented outcomes.
• Ability to work autonomously, manage competing priorities, meet SLAs with quality.
• Confidence working in a fast-paced operational environment with focus on quality and continuous improvement.
• Previous AML/CTF exposure or related banking processes is desirable.

Responsibilities

• Conduct Customer Due Diligence reviews and analyse risk information.
• Investigate alerts and determine whether further action or escalation is required.
• Manage allocated AML/CTF casework and deliver high-quality investigations.
• Escalate matters by raising Unusual Matter Reports where appropriate; document decisions clearly.

Skills

Banking products awareness

Analytical thinking

Attention to detail

Autonomy

Fast-paced environment

AML/CTF exposure desirable

Job description

• 12 months max term
• Parramatta Location
• Complete a 2-week accreditation and training program with full-time office attendance, transitioning to a hybrid working model upon completion

What’s the role?

As a Risk Analyst, you will conduct Customer Due Diligence reviews, analyse customer and risk information, investigate alerts, and determine whether further action or escalation is required. You will work closely with internal stakeholders to deliver timely, accurate outcomes while contributing to a strong risk and compliance culture.

In supporting the organisation’s Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) obligations, you will manage allocated casework and deliver high-quality investigations. This includes applying sound judgement to identify, assess and document potential red flags, and escalating matters by raising Unusual Matter Reports where appropriate.

What do I need?

• Knowledge of banking products, customertypesand financial services operations, with the ability to navigate multiple systems efficiently (essential)
• Strong analytical and critical thinking skills, with the ability to assess information,identifypatterns and make risk-based decisions
• High attention to detail and the ability to produceaccurate,completeand well-documented outcomes
• Ability to work autonomously, manage competing priorities and meet service level agreements without compromising quality
• Confidence working in a fast-paced operational environment, with a focus on quality,accuracyand continuous improvement.
• Previousexposure to AML/Counter-Terrorism Financing, financial crime, compliance, sanctions, customer duediligenceor related banking processes is desirable.

Why join us?

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.