Revenue Protection Officer (COLT)

Australia Post; Adelaide; On-site; AUD 38,000 - 46,000; Part time

Benefits offered by this job

Post Perks

Discounts on brands

Job summary

Australia Post in South Australia is seeking a Revenue Protection Officer (COLT) on a permanent part-time arrangement. You’ll stream and check mail and parcels, ensuring correct lodging and charging. Work in a supportive team, build relationships with customers, perform administrative duties, and lift up to 16 kg.

This role suits someone who is reliable, team-oriented, and community-minded. Key benefits include being part of a national postal service with opportunities for growth and community

Qualifications

• Experience in customer service and handling enquiries.
• Ability to perform data entry and record maintenance.
• Physical ability to lift up to 16 kg and stand for shifts.

Responsibilities

• Build collaborative relationships with customers to understand needs.
• Prepare outward mail and review charging related documents.
• Assist with data entry and record maintenance.

Skills

Customer service

Data entry

Teamwork

Attention to detail

Stamina

Job description

Name

Revenue Protection Officer (COLT)

Site / Location

Ref #

12384432

Entity

Australia Post

Opening Date

01-Sep-2026

Suburb

State

South Australia

Work Type

Permanent Part Time

Weekly Hours

25

Description & Requirements

Working with our customers at Australia Post isn't just about helping Australians post, shop, bank or pay bills. It's also about helping Aussie businesses service their own customers, keeping millions of people connected and building community resilience. That’s a big responsibility, but you're the go-to teams with the know-how, delivering essential and excellent service for people every day.

About the opportunity

Working as a Revenue Protection Officer, you'll be streaming and checking mail and parcels. You’re part of a team where you will work together, and individually, to ensure that mail and parcels are lodged and charged correctly.

You’ll be

• Building collaborative relationships with customers; seeking to understand the needs of customers.
• Preparing outward mail for dispatch through correct presentation, review of charging related documents, and cancellation of stamps.
• Assisting and/or performing administrative duties such as data entry and record maintenance.

About you

• You’re friendly, enthusiastic and reliable and you love the balance of working in a team environment and autonomously.
• You’re motivated by the opportunity to help make a difference to your community.
• Call upon your memory and hand-eye coordination while sorting.
• Be fit to lift up to 16kgs of mail regularly and stand for your shift.

You’ll also need to

• Lift up to 16kg of mail and/or parcels on a repetitive basis.
• Be able to stand for the duration of your shift.
• Be customer focused and be able to work collaboratively with your team to deliver solutions.
• Be fast and efficient.
• Demonstrate appropriate Occupational Health and Safety practices within the workplace.

What else is in it for you?

• Work with a diverse, supportive team where you have opportunity to connect and collaborate every day
• Be at the heart of the Australian and local community, helping to keep families and friends connected or businesses connected with their customers
• Opportunities for training, growth and development in customer experience or other areas of the business
• Discounts and offers on lots of your favourite brands via Post Perks for more cash in your pocket, plus access to other health and wellbeing resources

All walks, one route

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [e-mail] .

See and hear what life is like working with our customers: