Revenue Officer

City of Sydney; Sydney; On-site; AUD 102,000 - 116,000; Full time

Benefits offered by this job

Flexible working arrangements

Leadership & management development

Education reimbursement program

26 weeks paid parental leave

Employee assistance program

Public transport access

Job summary

The City of Sydney is seeking a Revenue Officer to join its revenue team, working across accounts, charges and transactions. You will be involved in end-to-end receivable processes and contribute to the administration of council rates with accurate processing and customer service.

Applicants should demonstrate the ability to interpret obligations, strong data analysis skills, and experience with financial software including Excel.

Qualifications

• Experience in end-to-end receivable processes including invoicing and allocations.
• Strong Excel skills and ability to reconcile data across sources.
• Ability to work with minimal supervision and meet high-volume deadlines.

Responsibilities

• Perform end-to-end receivable processes including invoicing, receipt investigation and allocation.
• Handle refunds and resolve complex account matters.
• Monitor outstanding debts and provide customer service across the rates lifecycle.
• Contribute to administration of council rates with accurate processing.

Skills

Excel proficiency

Data analysis

Accounts receivable

Legal obligations interpretation

Financial software

Job description

Sydney

Full Time/Permanent

$102,420.00 - 116,205.00 per annum plus superannuation

Caring for our city, creating a future for all

Our people are passionate about their communities and connected to their teams. They’re motivated by our genuine commitment to diversity and inclusion, and our clear, compelling plan for our global city:Sustainable Sydney 2030 – 2050 Continuing the Vision.

Be part of a purpose-led organisation with care at its core. You’ll make a difference by acting in the best interests of our communities and city. Be better together with collaborative and inclusive partnerships. Embrace possibilities and be open to new ideas and creating bold solutions.

About the role

The City of Sydney is seeking an enthusiastic individual to join its revenue team.

This position will work across a diverse portfolio of accounts, charges and transactions. You will be involved in end-to-end receivable processes, including invoicing, receipt investigation and allocation, refunds, resolving complex account matters, monitoring outstanding debts and working collaboratively with customers.

The Revenue Officer will contribute to the administration of council rates, ensuring accurate transactions and processing, account maintenance and customer service across the rates lifecycle.

We're looking for applicants with:

• demonstrated ability to interpret and apply legal obligations with critical thinking

• Exceptional systems and analytical skills, with proven ability to reconcile data across multiple sources, identify variances and trends, and drive data integrity.

• demonstrated ability to work with minimum of supervision and complete high volumes of work within allocated timeframes

• sound working knowledge of financial software applications including Excel.

• Experience in the application of local government rating legislation would be highly regarded.

Download position description.

This role has the option of a rostered day off each month, known as a 19-day month.

The recommended applicant must complete a pre-employment health declaration and criminal history check.

Applications must be submitted online by11:59 pm, Wednesday 21 October 2026.

For more information, contact Paul Jones, Rates and Receivable Manager on 02 9288 5***.

What we can offer you

You’ll work with passionate, welcoming and supportive people who care for our communities and create a future for all.

Flexible working

• 3 days of care and cultural leave each year for health and wellbeing activities, cultural and religious days or events of significance

• Collaborative approach to flexible working

• City centre head office, with many public transport options.

Professional development

• Leadership and management development program

• Further education program providing reimbursement of course fees, and study and exam leave

• Opportunity to attend external courses and conferences

• Long service and employee recognition awards

• Employee assistance program offering free, confidential counselling

Supporting families

• We provide 26 weeks of paid parental leave for all new parents, supporting diverse and inclusive families

• Paid and unpaid adoption and long-term fostering leave

• Paid superannuation for up to 52 weeks of parental leave

• Part-time and job-sharing options available

• Supportive return-to-work environment

Inclusive culture

• Recognised as an Inclusive Employer by the Diversity Council of Australia

• Active employee networks including City Women, City Pride, DiverseCity, Inclusive City, Young Professionals and Aboriginal and Torres Strait Islander network

• Recognised family inclusive workplace

• Veteran employment supporter

Find out why a career at the City of Sydney might be right for you.

We welcome candidates from all backgrounds in a workplace as diverse as our communities. We’re passionate about gender balance, with an executive team two-thirds female and half of leadership roles held by women.

All applicants, including Aboriginal and Torres Strait Islander peoples, people with disability, veterans and people of diverse sexualities and genders, and those from culturally diverse backgrounds are encouraged to join us.

We’re a disability confident recruiter. If you identify as a person with disability and require support for your application or the recruitment process, contact us at ***********@cityofsydney.nsw.gov.auor 02 9265 9***.