Return to Work Specialist / Senior Case Manager

DXC Technology Morocco; Melbourne; Presencial; AUD 90 000 - 120 000; Tempo integral

Resumo da oferta

DXC Technology is seeking an experienced Return to Work Specialist / Senior Case Manager to support injured workers through recovery and safe, timely RTW outcomes in Australia. You will manage a complex caseload and collaborate with employers, insurers and medical providers to deliver compliant RTW solutions.

You will develop tailored RTW plans, coordinate suitable duties and workplace modifications, and ensure adherence to Workers' Compensation legislation.

Qualificações

• Experience in Return to Work, Injury Management, Claims Management or Workers' Compensation.
• Proven ability to manage complex caseloads with competing priorities.
• Strong knowledge of RTW frameworks and relevant legislation.

Responsabilidades

• Manage a portfolio of workers' compensation claims end to end.
• Develop, implement and monitor tailored RTW plans.
• Coordinate with injured workers, employers, insurers and providers.
• Identify barriers to RTW and mitigate risks.
• Mentor junior team members and contribute to process improvements.

Conhecimentos

Stakeholder management

Communication

Return to Work

Injury management

Team mentorship

Problem solving

Formação académica

Tertiary qualifications in related field

Descrição da oferta de emprego

Job Description:We're looking for an experienced and motivated Return to Work Specialist / Senior Case Manager to support injured workers through their recovery and help achieve safe, timely, and sustainable return-to-work outcomes.Working within DXC's self-insurance Workers' Compensation operation, you'll manage a caseload of complex claims while collaborating closely with injured workers, employers, insurers, and medical providers to deliver positive and compliant RTW solutions.This is a great opportunity for someone who is passionate about injury management, stakeholder engagement, and making a real impact on people's working lives.Key ResponsibilitiesManage a portfolio of workers' compensation claims from end to end, ensuring timely and effective case outcomesDevelop, implement, and monitor tailored return-to-work plans for injured workersLiaise with injured workers, employers, treating practitioners, and insurers to coordinate recovery and RTW strategiesCoordinate suitable duties and workplace modifications to support safe and sustainable return to workEnsure compliance with relevant Workers' Compensation legislation and guidelinesIdentify barriers to return to work and proactively manage risks to achieve optimal outcomesProvide guidance and support to junior case managers and team membersMaintain accurate case notes, documentation, and system recordsPromote early intervention and recovery-at-work best practicesContribute to continuous improvement initiatives within the claims management teamAbout YouProven experience in Return to Work, Injury Management, Claims Management, or Workers' Compensation — ideally in a senior or complex case management capacityStrong understanding of Workers' Compensation legislation and RTW frameworksDemonstrated ability to manage a diverse caseload of complex claims with competing prioritiesExcellent communication, negotiation, and stakeholder management skillsStrong problem-solving and decision-making capabilityExperience mentoring or supporting less experienced team members is highly regardedAllied health background (e.g. rehabilitation counselling, physiotherapy, occupational therapy) highly regarded but not essentialRelevant tertiary qualifications in a related field are desirableOur culture and benefitsDXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXCAs an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.How to apply & our commitment to you in returnIf you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the \"Apply Now\" button to submit your resume.In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.We are an Equal Opportunity EmployerDXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.