Retirement Village Manager

Mecwacare; Melbourne; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Salary packaging

Meals Card

Employee Assistance Program

Job summary

Mecwacare’s Robyn Syme Centre in Malvern seeks an approachable Retirement Village Manager to lead operations and resident services in a boutique village setting.

You will oversee daily operations, liaise with residents and staff, and manage budgets and resources to maintain a welcoming community that supports independent living.

Qualifications

• Minimum 5 years’ experience in a retirement living or community care setting.
• Demonstrated leadership and team management experience.
• Strong understanding of retirement living operations and resident needs.
• Proven ability to guide, motivate and mentor staff.
• Excellent communication and interpersonal skills.
• Strong organisational, planning and prioritisation skills.
• Experience managing operations, budgets and resources.
• Advanced computer skills including Microsoft Office.
• Ability to work autonomously and manage multiple priorities.

Responsibilities

• Oversee day-to-day village operations to ensure smooth running.
• Support residents to enjoy independent living and wellbeing.
• Coordinate services with colleagues, contractors and service providers.
• Balance attentive resident service with sound operational and financial management.

Skills

Leadership

Communication

Organisational skills

Budgeting

Autonomy

Resident needs understanding

Education

Business/Management degree

Tools

Microsoft Office

Job description

At a boutique retirement village, the personal touches matter—knowing residents by name, listening to their feedback and making sure the everyday details are taken care of.

We are seeking an approachable and capable Retirement Village Manager to lead mecwacare’s Robyn Syme Centre in Malvern. This is a hands‑on role for someone who enjoys building relationships and takes pride in creating a well‑maintained, welcoming place to live.

You will oversee day-to-day village operations, support residents to enjoy independent living and coordinate the services that help the community run smoothly. Working with colleagues, contractors and service providers, you will balance attentive resident service with sound operational and financial management.

About the Role

At a boutique retirement village, the personal touches matter—knowing residents by name, listening to their feedback and making sure the everyday details are taken care of.

We are seeking an approachable and capable Retirement Village Manager to lead mecwacare’s Robyn Syme Centre in Malvern. This is a hands‑on role for someone who enjoys building relationships and takes pride in creating a well‑maintained, welcoming place to live.

You will oversee day-to-day village operations, support residents to enjoy independent living and coordinate the services that help the community run smoothly. Working with colleagues, contractors and service providers, you will balance attentive resident service with sound operational and financial management.

About you

You are warm, organised and practical, with a strong service mindset. You enjoy getting to know people and understand how to offer support while respecting residents’ independence, privacy and choices.

You are equally comfortable having a conversation with a resident, resolving a maintenance issue or reviewing a budget. You take ownership, follow through on commitments and handle sensitive conversations calmly and respectfully.

Experience in retirement living is highly regarded. We also welcome applicants with relevant experience in property management, hospitality, community services or accommodation management who can demonstrate the skills needed to manage a boutique retirement community.

What you bring

• Minimum 5 years’ experience in a retirement living or community care setting
• Demonstrated leadership and team management experience
• Strong understanding of retirement living operations and resident needs
• Proven ability to guide, motivate and mentor staff
• Excellent communication and interpersonal skills
• Strong organisational, planning and prioritisation skills
• Experience managing operations, budgets and resources
• Advanced computer skills including Microsoft Office
• Ability to work autonomously and manage multiple priorities

Desirable Criteria

• Relevant tertiary qualification in business, management or related field
• Understanding of financial management within retirement living
• Knowledge of the Retirement Villages Act and property settlement processes

Why work for us? Be part of work that truly makes a meaningful difference.

mecwacare is a leading not-for-profit organisation that has been supporting Victorians for more than 65 years. We are a values‑based, care‑driven organisation that provides residential, community and in‑home nursing, care and support services for the elderly and people living with a disability.

mecwacare supports more than 20,000 people each week across greater Melbourne and regional Victoria. We are a rapidly growing organisation with a diverse workforce of more than 4300 employees and 500 volunteers, representing 89 nationalities and speaking 100 languages.

We strongly encourage applications from individuals of all ages, genders, abilities, cultural and linguistic backgrounds, as well as Aboriginal and Torres Strait Islanders.

What do we offer?

• Not for profit Salary Packaging benefit up to $15,990 and Meals Card up to $2,700.
• Employee Assistance Program alongside awards and recognition
• Range of other benefits and discounts.

Additional information

• Malvern location | Boutique retirement living community
• Full-time ongoing position | On‑site role
• Not‑for-profit salary packaging to increase your take‑home pay

At a boutique retirement village, the personal touches matter—knowing residents by name, listening to their feedback and making sure the everyday details are taken care of.

We are seeking an approachable and capable Retirement Village Manager to lead mecwacare’s Robyn Syme Centre in Malvern. This is a hands‑on role for someone who enjoys building relationships and takes pride in creating a well‑maintained, welcoming place to live.

You will oversee day-to-day village operations, support residents to enjoy independent living and coordinate the services that help the community run smoothly. Working with colleagues, contractors and service providers, you will balance attentive resident service with sound operational and financial management.

About the Role

At a boutique retirement village, the personal touches matter—knowing residents by name, listening to their feedback and making sure the everyday details are taken care of.

We are seeking an approachable and capable Retirement Village Manager to lead mecwacare’s Robyn Syme Centre in Malvern. This is a hands‑on role for someone who enjoys building relationships and takes pride in creating a well‑maintained, welcoming place to live.

You will oversee day-to-day village operations, support residents to enjoy independent living and coordinate the services that help the community run smoothly. Working with colleagues, contractors and service providers, you will balance attentive resident service with sound operational and financial management.

About you

You are warm, organised and practical, with a strong service mindset. You enjoy getting to know people and understand how to offer support while respecting residents’ independence, privacy and choices.

You are equally comfortable having a conversation with a resident, resolving a maintenance issue or reviewing a budget. You take ownership, follow through on commitments and handle sensitive conversations calmly and respectfully.

Experience in retirement living is highly regarded. We also welcome applicants with relevant experience in property management, hospitality, community services or accommodation management who can demonstrate the skills needed to manage a boutique retirement community.

What you bring

• Minimum 5 years’ experience in a retirement living or community care setting
• Demonstrated leadership and team management experience
• Strong understanding of retirement living operations and resident needs
• Proven ability to guide, motivate and mentor staff
• Excellent communication and interpersonal skills
• Strong organisational, planning and prioritisation skills
• Experience managing operations, budgets and resources