Retil Sales Assistant - Charlestown

Lorna Jane Pty; Newcastle-Maitland; On-site; AUD 45,000 - 58,000; Full time

Benefits offered by this job

Complimentary Lorna Jane outfit

Generous team discount

Career progression opportunities

Ongoing training

Employee Assistance Program

Health and wellness partner discounts

Community of women

Job summary

Lorna Jane Charlestown is seeking an energetic Retail Sales Assistant (Active Stylist) to connect with customers, offer styling expertise for activewear purchases, and help each customer feel their best. The role may include shifts across seven days, including late-night trading and peak sale times, requiring flexibility and a positive approach.

You'll deliver personalised styling, build relationships with customers using product knowledge, and contribute to store performance while supporting

Qualifications

• Energetic and personable with a passion for helping customers
• Ability to provide personalised styling advice and build relationships
• Comfort with meeting sales targets and KPIs
• Strong knowledge of activewear products and trends

Responsibilities

• Deliver personalised styling and service that leaves every customer feeling confident
• Build genuine relationships with customers, using strong product knowledge to guide and upsell
• Contribute to sales performance and help your store hit its KPIs and targets
• Support visual merchandising, stock management, and store presentation standards
• Bring energy, professionalism, and authenticity to every shift

Skills

Customer service

Styling

Upselling

Product knowledge

Communication

Job description

Empowering Women. Transforming the World.

Before it was called Activewear, Lorna Jane imagined it, designed it, and defined it creating a movement that redefined how women move, dress, and live.

Today, we lead with purpose creating elevated Activewear that supports movement, confidence, and modern life. Guided by conscious design and an active spirit, we believe in the power of women to create change that goes far beyond what they wear. At Lorna Jane, you don't just join a brand — you help lead what's next.

The Opportunity

We're looking for a Retail Sales Assistant to join our team at Lorna Jane Charlestown. We call this role an Active Stylist, because it's more than a sales job. It's about connecting with our customers, offering styling expertise for their active wear purchases and helping every customer feel her best.

It would be great if you have some Retail experience knowing what it’s like to help our customers while achieving your budgets. What really matters to us is your energy, your attitude, and your genuine interest in people. This role may include shifts across seven days, including late-night trading and peak sale times so flexibility is key.

What You'll Do

• Deliver personalised styling and service that leaves every customer feeling confident
• Build genuine relationships with customers, using strong product knowledge to guide and upsell
• Contribute to sales performance and help your store hit its KPIs and targets
• Support visual merchandising, stock management, and store presentation standards
• Bring energy, professionalism, and authenticity to every shift

Why You'll Love Working With Us

• A complimentary Lorna Jane outfit to start, plus a generous team discount
• Real career progression, many of our Store Leaders started exactly where you're starting
• Ongoing training and retail development
• Access to our Employee Assistance Program and exclusive health and wellness partner discounts
• A genuine community of women who lift each other up every day

About You

You're a people-person who thrives on the shop floor. You bring energy, warmth, and a genuine drive to help others feel their best.

Sound Like You?