Retail Sales Assistant - Canberra

Lorna Jane Pty; Canberra; Hybrid; AUD 40,000 - 52,000; Full time

Benefits offered by this job

Outfit provided

Team discount

Career progression

Training program

EAP access

Wellness discounts

Supportive community

Job summary

Lorna Jane Canberra is hiring a Retail Sales Assistant, called an Active Stylist, to connect with customers and provide styling expertise for activewear purchases. You’ll help each customer feel her best and hit personal budgets with great product knowledge.

Flexible shifts across seven days, including late nights and peak sale times, energy and warmth are valued. We offer a complimentary outfit, generous team discount, training, and opportunities for career progression within the brand.

Qualifications

• Retail experience is a plus.
• Energy, warmth, and a genuine interest in people are valued.
• Willingness to work across seven days, including late-night trading and peak times.

Responsibilities

• Deliver personalised styling and service that leaves customers feeling confident.
• Build genuine relationships with customers using product knowledge to guide and upsell.
• Contribute to sales performance and help the store hit KPIs and targets.
• Support visual merchandising, stock management, and store presentation standards.
• Bring energy, professionalism, and authenticity to every shift.

Skills

People skills

Customer service

Upselling

Job description

Empowering Women. Transforming the World.

Before it was called Activewear, Lorna Jane imagined it, designed it, and defined it creating a movement that redefined how women move, dress, and live.

Today, we lead with purpose creating elevated Activewear that supports movement, confidence, and modern life. Guided by conscious design and an active spirit, we believe in the power of women to create change that goes far beyond what they wear. At Lorna Jane, you don't just join a brand — you help lead what's next.

The Opportunity

We're looking for a Retail Sales Assistant to join our team at Lorna Jane Canberra. We call this role an Active Stylist, because it's more than a sales job. It's about connecting with our customers, offering styling expertise for their active wear purchases and helping every customer feel her best.

It would be great if you have some Retail experience knowing what it’s like to help our customers while achieving your budgets. What really matters to us is your energy, your attitude, and your genuine interest in people. This role may include shifts across seven days, including late-night trading and peak sale times so flexibility is key.

What You'll Do

• Deliver personalised styling and service that leaves every customer feeling confident
• Build genuine relationships with customers, using strong product knowledge to guide and upsell
• Contribute to sales performance and help your store hit its KPIs and targets
• Support visual merchandising, stock management, and store presentation standards
• Bring energy, professionalism, and authenticity to every shift

Why You'll Love Working With Us

• A complimentary Lorna Jane outfit to start, plus a generous team discount
• Real career progression, many of our Store Leaders started exactly where you're starting
• Ongoing training and retail development
• Access to our Employee Assistance Program and exclusive health and wellness partner discounts
• A genuine community of women who lift each other up every day

About You

You're a people-person who thrives on the shop floor. You bring energy, warmth, and a genuine drive to help others feel their best.