Retail Trade Assistant

Reece Group; Brisbane; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Performance based bonuses

Paid annual leave

Continuous learning and development

Generous discounts for renovation

Reece Boost cashback and discounts

Paid parental leave

Job summary

Reece Group is seeking a customer-focused team member for its Trade Counter in Enoggera. You’ll help landscapers and tradespeople access outdoor products, perform stock control, and ensure accurate information is provided. The role involves deliveries, assisting with shelving, and maintaining a safe branch environment.

The role suits someone with retail or customer service experience, strong computer skills, and a clean driver’s licence. Weekend shifts may be required as part of a dynamic team.

Qualifications

• Experience in retail sales or customer service.
• Ability to provide customer service in person and over the phone.
• Good computer skills and willingness to learn new systems.
• Valid driver's licence and availability for weekend shifts.
• Desire to develop career within our network or head office.

Responsibilities

• Provide customer service and information about products.
• Quote customers in person and over the phone.
• Perform pick packing and stock control tasks.
• Keep the branch tidy and safe.
• Make deliveries to customers using a company vehicle.

Job description

We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. For over 100 years, we’ve supported the trade with specialist irrigation supplies and services for large commercial spaces, sporting fields, residential backyards, and everything in between.

About the role

As part of the Trade Counter team in Enoggera, you’ll help landscapers, irrigation specialists and other tradespeople access the products they need to take care of their outdoor spaces, as well as undertaking other tasks that keep the branch running smoothly.

A typical day will involve:

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Helping keep the branch tidy and safe
• Making deliveries to customers using a company vehicle

We’d love to hear from you if you’re someone who:

• Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
• Can pick orders, maintain shop floor displays and ensure information provided is accurate
• Can use a computer and is happy to learn new systems
• Has a clean valid driver’s licence and is open to working various shifts, including weekends
• Wants to develop their career - either locally, within our network or head office

Our perks and benefits:

• Performance based bonuses
• Paid annual leave
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate their bathroom or kitchen
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.