Retail Tech & Service Consultant — Flexible Hours

Telstra; Broadway; On-site; AUD 45,000 - 50,000; Part time

Benefits offered by this job

Telstra discount

Parental leave

Learning & development

Future Ready program

Flexible hours

Job summary

Telstra Retail in Broadway is seeking a part-time Retail Customer Service & Sales Consultant. You will assist customers with product selection, service activation, and basic troubleshooting. Join an iconic Australian brand and help build a connected future while delivering exceptional service.

You will stay up-to-date with Telstra products, drive sales, and contribute to store performance through teamwork and customer-centric service.

Qualifications

• Strong communication and people skills.
• Ability to tailor solutions for customers.
• Proven interest in sales and customer service.
• Willingness to learn about Telstra products and services.

Responsibilities

• Deliver exceptional customer experiences by helping customers choose products and services.
• Act as the go-to tech expert, providing informed guidance.
• Aim to meet and exceed sales targets and KPIs while keeping customers connected.
• Collaborate with team to create a welcoming store environment.

Skills

Great communication

Solution-oriented

Sales drive

Learning mindset

Resilience

Customer-facing experience

Job description

Telstra Retail in Broadway is seeking a part-time Retail Customer Service & Sales Consultant. You will assist customers with product selection, service activation, and basic troubleshooting. Join an iconic Australian brand and help build a connected future while delivering exceptional service.

You will stay up-to-date with Telstra products, drive sales, and contribute to store performance through teamwork and customer-centric service.