Retail Tech Advisor: Flexible Hours & Sales

Telstra Corporation; Adelaide; On-site; AUD 44,000 - 47,000; Full time

Benefits offered by this job

Parental leave

Superannuation

Store discounts

Learning & development

Flexible hours

Job summary

Telstra is hiring a Retail Customer Service & Sales Consultant in Adelaide to help customers choose products and activate services, while providing basic troubleshooting and guidance. You’ll be part of an iconic Australian brand focused on delivering meaningful tech solutions and exceptional experiences.

You will use consultative selling to meet sales targets, stay current with gadgets, and contribute to a welcoming store culture. Flexible hours and development opportunities support your growth.

Qualifications

• Great communication skills to connect with customers and understand needs.
• Solution-oriented mindset to tailor tech and service recommendations.
• Sales drive with ability to meet and exceed targets and KPIs.
• Positive attitude, resilience and adaptability in a busy store.
• Customer-facing experience is a plus but not required; eagerness to learn.
• Team player who collaborates to achieve store goals.

Responsibilities

• Assist customers with product selection, service activation and basic troubleshooting.
• Deliver exceptional customer experiences and help maintain retail standards.
• Stay up-to-date with Telstra offerings to guide customers effectively.
• Collaborate with the team to achieve store goals and performance targets.

Job description

Telstra is hiring a Retail Customer Service & Sales Consultant in Adelaide to help customers choose products and activate services, while providing basic troubleshooting and guidance. You’ll be part of an iconic Australian brand focused on delivering meaningful tech solutions and exceptional experiences.

You will use consultative selling to meet sales targets, stay current with gadgets, and contribute to a welcoming store culture. Flexible hours and development opportunities support your growth.