Retail Team Member

JB Hi-Fi Limited; Shepparton; Hybrid; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Employee discounts

Hybrid working where eligible

Parental leave (12 weeks)

Job summary

JB Hi-Fi Limited is seeking a Sales Professional to drive revenue and deliver exceptional customer experiences in-store. You will build a high-performing sales culture through product expertise and consultative selling, engaging customers with tailored recommendations across a wide range of technology and entertainment categories.

Responsibilities include meeting sales targets, contributing to brand experience, and supporting store operations.

Qualifications

• Passion for home entertainment, music, movies, technology, appliances and/or games.
• Enthusiastic, passionate and highly motivated.
• Customer focus and result driven.
• Able to communicate effectively with a diverse group of people.

Responsibilities

• Engage customers with expert product knowledge and provide tailored recommendations across home entertainment, music, movies, technology, appliances and gaming categories.
• Deliver consultative sales support from initial inquiry through to post-sale follow-up and relationship building; achieve individual and team sales targets while maintaining high service standards.

Skills

Customer focus

Communication

Enthusiastic

Product knowledge

Job description

At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.

We offer unbeatable value, world-class brands and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi-Fi Business.

JB Hi-Fi is the perfect place to power your career, and we’re excited to hear from you.

• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
• Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
• Fantastic discounts across the JB Hi-Fi Group, plus access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings.
• We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
• Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
• Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
• Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

Job Description

As a Sales Professional, you will drive revenue growth and deliver exceptional customer experiences across our store environment. You will be instrumental in building our high-performance sales culture by leveraging product expertise and consultative selling techniques. Your key responsibilities include:

• Engaging customers with expert product knowledge and providing tailored recommendations across home entertainment, music, movies, technology, appliances, and gaming categories - Delivering consultative sales support throughout the customer journey, from initial inquiry through to post-sale follow-up and relationship building - Achieving individual and team sales targets whilst maintaining the highest standards of customer service
• Contributing to the JB Hi-Fi brand experience through strategic product merchandising and compelling presentation of stock on the sales floor - Supporting efficient stock management and store operations, including receiving and processing inventory in accordance with store procedures - Collaborating across store departments to maximise sales opportunities and enhance overall store performance

Qualifications

• You have a passion for home entertainment, music, movies, technology, appliances and/or games
• Enthusiastic, passionate and highly motivated
• Customer focus and result driven
• You will be able to communicate effectively with a diverse group of people

JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.