Retail Team Leader

Krispy Kreme; Gold Coast City; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Product discounts

Flexible working options

Career growth

Job summary

Krispy Kreme on the Gold Coast is looking for a Retail Team Leader to be the heartbeat of the store, a role model and motivator who supports the Store Manager and delivers moments of joy to customers.

You'll lead from the front, coaching your team, keeping the customer experience fast, friendly and memorable, while ensuring the store runs smoothly, cleanly and efficiently during each shift.

Job description

About Krispy Kreme

At Krispy Kreme, we don't just make doughnuts - we create moments of joy. Since opening our first store in 2003, we have been spreading smiles across Australia and New Zealand with our handcrafted, melt-in-your-mouth treats.

About the Role

As a Retail Team Leader, you'll be the heartbeat of the store - a role model, motivator, and key support to your Store Manager.

You'll lead from the front, coaching and inspiring your team while keeping the customer experience fun, fast, and memorable. It's the perfect balance of hands-on service and leadership, where no two days are the same.

What You'll Be Getting Up To

• Creating memorable moments for every customer who walks through the door
• Preparing and serving our famous doughnuts to the highest standards
• Keeping the store clean, organised, and looking its best
• Working as part of a tight-knit team to keep things running smoothly
• Handling transactions with confidence and accuracy
• Bringing positive energy to every shift

Why You'll Love Working Here

• A fun, fast-paced environment where no shift feels the same
• A supportive team that's got your back
• Opportunities to learn new skills and build experience
• Career growth and development potential
• Flexible working options to suit your lifestyle
• Sweet perks including product discounts across your favourite retailers

The Sweet Ingredients For Success

• A bright, can-do attitude and a genuine love for being part of a team that lifts each other up
• Someone dependable and adaptable who shows up ready to jump in and make things happen
• A curious mindset and eagerness to learn - we'll teach you the ropes, you bring the energy
• A passion for creating a welcoming space where everyone feels included and valued
• Strong values and a natural instinct to do the right thing, every time
• Confidence, enthusiasm, and a love of delivering feel-good customer moments while proudly bringing the Krispy Kreme brand to life

Why Join Us?

At Krispy Kreme, you're not just taking a job - you're joining a movement of joy-makers, community-shapers, and wonderfully original people. Come for the doughnuts, stay for the culture.