Retail Supervisor: Lead Team & Elevate Customer Experience

Specsavers Pty. Ltd.; City Of Stirling; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Two free pairs of glasses each year

Pathway Program toward store ownership

Birthday leave

Volunteer leave

Specsavers Perks App with exclusive购物与

Job summary

Specsavers Pty. Ltd. in Western Australia seeks a Supervisor to lead with passion, supporting our Retail Managers and Store Partners in running day-to-day operations. You will coach teammates to deliver exceptional service and maintain high standards.

The role is full-time with a Sunday to Thursday roster, offering a clear pathway for leadership and growth within the Specsavers network, plus competitive benefits and development opportunities.

Qualifications

• Retail experience in-store is preferred.
• Leadership potential and people development ability.
• Strong communication under pressure and a customer-focused mindset.

Responsibilities

• Lead and inspire: coach and develop team members to deliver exceptional service.
• Deliver outstanding customer experiences with personalised care and advice.
• Drive store day-to-day operations and maintain Specsavers’ standards.
• Grow together: monitor performance and support growth of Optical and Audiology services.

Skills

Leadership

Customer service

Problem-solving

Communication

Job description

Specsavers Pty. Ltd. in Western Australia seeks a Supervisor to lead with passion, supporting our Retail Managers and Store Partners in running day-to-day operations. You will coach teammates to deliver exceptional service and maintain high standards.

The role is full-time with a Sunday to Thursday roster, offering a clear pathway for leadership and growth within the Specsavers network, plus competitive benefits and development opportunities.