Retail Supervisor: Lead, Elevate Service, Path to Ownership

Specsavers Pty. Ltd.; Newcastle-Maitland; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Pathway to ownership

Brand collaborations

Two free glasses per year

Birthday leave

Volunteer leave

Specsavers Perks App

Job summary

Specsavers is seeking a dedicated Supervisor to lead store teams and partner with Retail Managers to drive day-to-day operations in our Newcastle-Maitland stores. You will coach staff, deliver personalised customer experiences, and uphold Specsavers’ high service standards.

With a retail background and natural leadership, you’ll thrive in a fast-paced environment, manage performance, and contribute to growth across Optical and Audiology services.

Qualifications

• Experience leading and coaching teams in retail.
• Ability to deliver personalised customer experiences.
• Ability to oversee day-to-day store operations.

Responsibilities

• Lead and inspire team members to deliver exceptional service.
• Deliver outstanding customer experiences tailored to needs.
• Oversee day-to-day store operations and maintain high standards.
• Monitor performance and support continuous improvement in Optical and Audiology.

Skills

Leadership

Customer service

Retail experience

Problem-solving

Communication

Job description

Specsavers is seeking a dedicated Supervisor to lead store teams and partner with Retail Managers to drive day-to-day operations in our Newcastle-Maitland stores. You will coach staff, deliver personalised customer experiences, and uphold Specsavers’ high service standards.

With a retail background and natural leadership, you’ll thrive in a fast-paced environment, manage performance, and contribute to growth across Optical and Audiology services.