Retail Store Team Member

Lindt & Sprüngli; Canberra; On-site; AUD 48,000 - 62,000; Part time

Benefits offered by this job

Career opportunities

Leadership development

Birthday day off

Staff discount

Job summary

Lindt & Sprüngli is hiring a Retail Store Team Member for our Fyshwick Canberra store. You will create meaningful relationships with customers, share Lindt experiences, and support daily retail operations.

The role suits energetic individuals with a love for chocolate, prior cafe/retail experience, and a passion for delivering exceptional service. Barista experience is a plus; weekend availability helps meet fluctuating demand.

Qualifications

• Love Lindt Chocolate and passion for customer service.
• Experience in a fast-paced café or retail environment.
• Barista experience desirable.
• Willingness to work weekends and flexible hours.

Responsibilities

• Create meaningful relationships with customers by providing a unique Lindt experience.
• Prepare customer beverage orders at the chocolate bar.
• Educate and inform customers on Lindt Chocolate products with passion and in-depth knowledge.
• Be Lindt ambassadors and deliver exceptional customer service to all.

Skills

Customer service

Communication

Barista experience

Team player

Food safety

Job description

## Retail Store Team MemberApply: Onsite: Fyshwick, Australia: Variable time: Posted Today: End Date: 11 November 2026 (29 days left to apply): JR103939Highly engaged teamManage our LAU - AUS - Retail - Fyshwick - R12 retail storeProvides support to retail operations and assists with customer inquiries.**Retail Store Team Member**Do you love Chocolate? Do you love Coffee? Do you love when these two worlds collide?Just like chocolate and coffee, we’re a perfect match!We are looking for energetic and vibrant individuals to help us Enchant the World with Chocolate within our Retail stores.More importantly, we’re looking for diverse personalities where everyone is comfortable to be themselves.**About the role**As a Retail Store Team Member at our Canberra store, you will support our Lindt Chocolate Shops by spreading the word about the wonders of Lindt by:* Creating meaningful relationships with customers by providing a unique Lindt experience* Preparing customer beverage orders at the chocolate bar* Educating and informing customers on Lindt Chocolate products with passion and in-depth knowledge* Being our Lindt ambassadors and delivering exceptional customer service to all**We are looking for individuals who:*** Love Lindt Chocolate!* Previous experience in a fast-paced café or retail environment* Put their heart into everything they do and can talk the language of chocolate* Have a passion for excellence and can provide every customer with a unique Lindt experience* Previous barista experience desirable* Flexibility to work hours that suit our fluctuating business needs, including weekendsSo, what are you waiting for? Join us so together we can Enchant the World with Chocolate!# **What we can offer you:*** Career opportunity and leadership development* An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently* A paid day off on your birthday every year* Free hot drinks all working days and 50% staff discount**We'd love to get to know you!**### About usLooking to grow your career in a dynamic, international setting? Join the Lindt & Sprüngli Group!Together, we thrive to achieve our bold ambitions, powered by our purpose and unique culture of community and mutual support – rooted in a proud tradition, yet always evolving to stay ahead and set new standards.Across our diverse local teams, we think globally and act locally – empowering people to grow, take ownership and shape a sustainable future together.We are a responsible “employer of choice” who provides an inspiring people experience. Together, we build trust, drive innovation, and grow – as individuals and as a business.