Retail Store Manager - Opsm

Opsm; Australian Capital Territory; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Product allowance

Staff discounts

Volunteer leave via OneSight

Career progression

Training platform (Leonardo)

Job summary

OPSM in Belconnen is seeking a Store Manager to lead our Belconnen team. No optical experience is required as world-class training is provided to ensure you feel supported and confident delivering an exceptional customer experience.

Join a retailer with a 80-year legacy across Australia and New Zealand, offering generous product allowances, staff discounts, and clear career progression. You’ll be at the helm, guiding brand experiences and smart eyewear initiatives.

Qualifications

• Supervisory/leadership experience, ideally in a retail environment.
• Proven experience meeting and exceeding sales targets/KPIs.
• Exceptional time management and organisational skills.
• Confidence to provide and improvement feedback to your team.
• Ability to provide an exceptional customer experience.

Responsibilities

• Support, coach, and motivate your team to meet and exceed store targets.
• Cultivate a culture of continuous improvement through coaching and training.
• Act as Store Manager when required, including opening, and closing of the store.
• Deliver memorable customer service and exceptional product knowledge.
• Implement brand visual merchandising strategies and promotional changes.
• Create a safe working environment for your team and customers.

Skills

Leadership

Retail experience

Sales targets

Time management

Feedback to team

Customer experience

Job description

See yourself at OPSM - become part of our family and help us make a real change in people's lives!

We are currently looking for a Store Manager to lead our Belconnen team.

No optical experience is required – we provide world class training to ensure you feel supported and confident providing our customers with an exceptional experience.

At OPSM, we are passionate about opening eyes to the unseen. As a leading eye care and eyewear retailer, we have been looking after the eyes of Australians and New Zealanders for over 80 years.

Join us in guiding our customers through the exciting process of styling and personalising high-fashion frames, working with luxury brands such as CHANEL, Ray-Ban, PRADA, Gucci, Tiffany & Co, and more – including cutting-edge wearable technology such as Ray-Ban and Oakley Meta smart eyewear and Nuance Audio glasses.

You will also be joining Australia’s Retail Employer of the Year 2025 recognising the best of our industry and a testament to our incredible culture and development opportunities.

Why us?

• Generous yearly $1,500 product allowance ($600 for casuals) and Family & Friends discounts of up to 50% off to splurge across all our brands – OPSM, Sunglass Hut, Oakley, Ray-Ban and Laubman & Pank
• Up to 50% off Oakley eyewear and apparel throughout the year.
• Hands-on exposure to innovative smart eyewear technology, including Ray-Ban Meta and Oakley Meta, and Nuance Audio glasses
• Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador.
• Clear career pathways for your role, with national and global progression opportunities
• A world of personal and professional learning through Leonardo, our online platform, with opportunity for Retail certifications to strengthen your knowledge and capability.

Your responsibilities

• Support, coach, and motivate your team to meet and exceed store targets.
• Cultivate a culture of continuous improvement through coaching and training.
• Act as Store Manager when required, including opening, and closing of the store.
• Deliver memorable customer service and exceptional product knowledge.
• Implement brand visual merchandising strategies and promotional changes.
• Create a safe working environment for your team and customers.

About you

• Previous supervisory/leadership experience, ideally in a retail environment
• Proven experience meeting and exceeding sales targets/KPIs
• Exceptional time management and organisational skills
• Confidence to provide and improvement feedback to your team.
• Ability to provide an exceptional customer experience.

Who We Are

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica’s 190,000 employees in 150 countries work towards a common mission to help people see more and be more.

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.