Store Manager

Luxottica; Bowral; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Uncapped bonus

Product allowance

Family & Friends discounts

Volunteer opportunities

Health insurance discounts

Employee assistance program

Career progression

Job summary

OPSM Bowral is seeking a Store Manager to lead our Bowral team. No optical experience is required – we provide excellent training to ensure you feel supported and confident providing our customers with a personalised experience.

You will drive store performance, coach staff, manage operations, and foster an inclusive, high-energy culture. Join a brand recognised as Retail Employer of the Year 2025 with great progression opportunities and strong community programs.

Qualifications

• Proven retail or customer service experience.
• Strong leadership and coaching abilities.
• Ability to motivate teams to achieve targets.

Responsibilities

• Provide leadership, coaching and support to your team to help them achieve store targets.
• Cultivate a culture of continuous improvement through hands-on coaching and development.
• Manage day-to-day retail operations including stock management, team scheduling and performance tracking.
• Ensure every customer interaction is welcoming and knowledgeable.
• Build a positive, inclusive and motivating work environment.
• Recruit, nurture, and inspire a passionate team committed to both commercial success and community impact.

Skills

Retail experience

Customer service

Leadership

Communication

Job description

See yourself at OPSM - become part of our family and help us make a real change in your community!

We are currently looking for a Store Manager to lead our Bowral team.

No optical experience is required – we provide excellent training to ensure you feel supported and confident providing our customers with a personalised experience.

At OPSM, we are passionate about opening eyes to the unseen. As a leading eye care and eyewear retailer, we have been looking after the eyes of our Australian and New Zealand communities for over 80 years.

You will also be joining Australia’s Retail Employer of the Year 2025 recognising the best of our industry, acknowledging our incredible culture and development opportunities.

Why us?

Uncapped, monthly bonus scheme!

Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off to splurge across all our brands – OPSM, Sunglass Hut, Oakley, Ray-Ban and Laubman & Pank

Up to 50% off Oakley eyewear and apparel throughout the year.

Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador.

Exclusive discounts on health insurance, gym memberships, and various retail brands, and access to free counselling services for you and your family through our Employee Assistance Program.

Clear career pathways for your role, with national and global progression opportunities.

Your responsibilities

Provide leadership, coaching and support to your team to help them achieve store targets.

Cultivate a culture of continuous improvement through hands on coaching and development.

Manage day-to-day retail operations including stock management, team scheduling and performance tracking.

Ensure every customer interaction is welcoming and knowledgeable.

Build and maintain a positive, inclusive and motivating work environment for your team.

Recruit, nurture, and inspire a passionate team committed to both commercial success and community impact.

About you

You bring proven retail or customer service experience, with a strong track record of achieving results while delivering outstanding customer service.

You’re a natural problem-solver with the ability to build strong, trusted relationships with both customers and team members.

You have ideally had leadership experience and know how to motivate and develop others to reach their full potential.

Please note, due to the high volume of applications only successful candidates will be contacted. We thank you in advance for your interest in OPSM

Who We Are

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica’s 190,000 employees in 150 countries work towards a common mission to help people see more and be more.

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.